Ken Stoepel Ford

Wondweful sales experience What a wonderful salesman, is Gary Washington. He took great care of us. We want to adopt him. He is a really good guy. We don't remember the fina What a wonderful salesman, is Gary Washington. He took great care of us. We want to adopt him. He is a really good guy. We don't remember the finance guy's name but he was great, maybe Alfred or Sam . More

Phenominal Experience Just when I thought buying a car on my own was impossible...Gary saved the day! This was the most pleasant and exciting experience I have ever had whe Just when I thought buying a car on my own was impossible...Gary saved the day! This was the most pleasant and exciting experience I have ever had when it comes to car shopping. From the sales department to finance department... care free! The customer service is outstanding and the attention they give their customers makes you feel like you are their only priority. Ken Stoepel will be my place of business! More

Buying this vehicle was a pleasure!!! I always dread buying a new vehicle - what a joy it was to meet Andréa at Ken Stoepel Ford in Kerrville. She and the entire staff made this experience I always dread buying a new vehicle - what a joy it was to meet Andréa at Ken Stoepel Ford in Kerrville. She and the entire staff made this experience a real joy! I will definitely refer my friends and am so happy to have made another new friend in Andréa O'Neal! More

Excellent Andrea was so personable. She listened to what we wanted and provided exactly what we were looking for. All of the staff we encountered were wonderf Andrea was so personable. She listened to what we wanted and provided exactly what we were looking for. All of the staff we encountered were wonderful. More

Kevin Ortiz When my family of out of town my car needed repairs which my insurance took care of. Needless to say the original shop which did the repair didn't kno When my family of out of town my car needed repairs which my insurance took care of. Needless to say the original shop which did the repair didn't know what they were doing causing more damage than repair. Mr. Ortiz keep me informed very step of the way. He handled the insurance process from beginning to the end. Throughput the repair I was never once left in the dark. He was professional and courteous. I highly recommend Kevin Ortiz to anyone who is in need of car service!! More

Truck purchase Stoepel Ford and their sales team is outstanding and very professional in their relations with customers. Andrea O'Neal is an excellent salesperson Stoepel Ford and their sales team is outstanding and very professional in their relations with customers. Andrea O'Neal is an excellent salesperson and very pleasant to do business with. She worked diligently to find the vehicle I was looking for. Thank you Andrea for your service and patience while looking for the truck I needed. More

Great Customer Service Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental avai Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental available also! More

Excellent Service Writer Tommy Terrell handled the repairs on our 2013 Ford Edge in a very professional manner from start to finish. He was able to explain each and every thi Tommy Terrell handled the repairs on our 2013 Ford Edge in a very professional manner from start to finish. He was able to explain each and every thing that was on the repair list as well as keeping us informed concerning any delays. We are an all Ford family, thus it is important to establish each of our vehicles with a good service writer.... Tommy is just that type of employee for Stoepel Ford. More

Excellent and accommodating Ken Stoepel was a great dealer to do business with, Ben Gardener is excellent at his job. I went earlier in the year to inquire about getting a new ve Ken Stoepel was a great dealer to do business with, Ben Gardener is excellent at his job. I went earlier in the year to inquire about getting a new vehicle and in my financial situation then didn't get the opportunity. Ben remembered me when finding a great deal on exactly the kind of car I desired. Months later he gave me a call and worked me step by step into my new car! The financial advisor say down with me and gave me a fantastic deal with an outstanding warranty and gap coverage with a more than reasonable APR. Finally Ben went above and beyond to assist with getting a part switched from my old car to the new one which required him to take me to work on the morning all the way in Fredericksburg and pick me up after, all the while with a smile on his face and happy to help. The genuine service from Ben and Ken Stoepel makes them a fantastic choice! More