Back

Ken Stoepel Ford

Kerrville, TX

4.6
410 Reviews
Welcome to Ken Stoepel Ford! Located in Kerrville, TX. Ken Stoepel Ford is proud to be one of the premier dealerships in the area serving Kerrville, San Antonio, Fredericksburg, Hill Country and Boerne,Texas. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Ken Stoepel Ford a good one – for the life of your vehicle. Whether you need to lease, purchase, finance, or service a new or pre-owned vehicle, you’ve come to the right place. Call 830-257-5553 to schedule your no-obligation test drive today!
Contact Dealership

400 Sidney Baker St S

Kerrville, TX

78028

Directions

By Type

Showing 410 reviews

February 28, 2017

I love my new car! I had a great experience with Ken Stoepel Ford. Ben was the best salesman I have dealt with in a long time. He is very knowledgeable, friendly and hon More

by carlady.rachael31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Gardner
February 16, 2017

New Purchase 2016 F-150 My wife and I recently purchased a 2016 F-150 at Ken Stoepel. Peggy Salazar was our salesperson -- she did a wonderful job. The transaction was seam More

by Mark and Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Salazar
Feb 16, 2017 -

Ken Stoepel Ford responded

Thank you, Mark and Kristy, for the 5-star review! We're so glad you are happy with your new 2016 F-150. What a great truck! Let us know if you have any questions or if we can help in any way moving forward. Remember, our service department and Quick Lane stand ready to help maintain your vehicle and keep it in tip-top shape! Thank you again for your kind words! Have a great Thursday!

February 10, 2017

Wondweful sales experience What a wonderful salesman, is Gary Washington. He took great care of us. We want to adopt him. He is a really good guy. We don't remember the fina More

by byarsgw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Washington, Sam Hernandez
January 17, 2017

Phenominal Experience Just when I thought buying a car on my own was impossible...Gary saved the day! This was the most pleasant and exciting experience I have ever had whe More

by Nicole Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan (finance dept.), Gary Washington
January 13, 2017

Experienced but extremely uneducated I do not feel the dealership as a whole is incompetent... but the service department are the most friendly guess with no clue how to repair their own More

by Kerr ford
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy Terrell
Feb 07, 2017 -

Ken Stoepel Ford responded

Dear Kerr Ford, I wanted to get back with you regarding your review of our service department. Firstly, let me say thank you for your purchase with us. I do trust you are still enjoying your vehicle. Secondly, I wanted to thank you for your review. I sincerely apologize that you had a negative experience in our service department. Having this feedback serves to make us work harder and to do better. Please feel free to email me with your name so I can make our Service Department Manager made aware of your particular situation. My email address is ktaylor@stoepelford.com. We sincerely hope to be able to make it up to you and re-earn your trust and service business. I look forward to hearing back from you via email. We promise we will address this.

January 01, 2017

Buying this vehicle was a pleasure!!! I always dread buying a new vehicle - what a joy it was to meet Andréa at Ken Stoepel Ford in Kerrville. She and the entire staff made this experience More

by Schnauzerga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in Finance, Andrea O'Neal
December 30, 2016

Excellent Andrea was so personable. She listened to what we wanted and provided exactly what we were looking for. All of the staff we encountered were wonderf More

by Robyn R Baeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea O'Neal
December 25, 2016

Kevin Ortiz When my family of out of town my car needed repairs which my insurance took care of. Needless to say the original shop which did the repair didn't kno More

by Julie Yanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ortiz
December 20, 2016

Truck purchase Stoepel Ford and their sales team is outstanding and very professional in their relations with customers. Andrea O'Neal is an excellent salesperson More

by Joel Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea O'Neal
December 01, 2016

Great Customer Service Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental avai More

by Sturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell
...
28
...