Ken Stoepel Ford

The best automobile dealership I have ever dealt with. I have purchased several vehicles from this dealership and have had a completely pleasant experience each time. Michael Hebert is my usual salespers I have purchased several vehicles from this dealership and have had a completely pleasant experience each time. Michael Hebert is my usual salesperson, however he had to have surgery and an extended recovery so I completed the last purchase with Art Schoonover. Again, a wonderful purchase experience. Juan Rodriquez, in the finance department, has worked wit me on every purchase I have made with Stoepel Ford and he is excellent. I ordered a '22 Maverick, however, a year and 5 months later a '23 Maverick was delivered. Ken Stoepel Ford and their staff did everything possible to make that wait as painless as possible. My new Maverick was well worth the wait. I love Ken Stoepel Ford and I love my new Maverick! Even though I live 260 miles from them, I will not buy from any other dealer! More

Great sales team! Service is a Joke!! The service team needs a lot Of training!! Service is a Joke!! The service team needs a lot Of training!! More

Bought a "first car" for my daughters that will be turning 16 soon. Had the best salesman Mike Nobles, i told him what i was looking for and he found it. Very patient and answered all my questions.Gr turning 16 soon. Had the best salesman Mike Nobles, i told him what i was looking for and he found it. Very patient and answered all my questions.Great experience! Will definitely be buying from him and Ken Stoepel, again! More

My husband and I have purchased several vehicles from Mike Noble. We are very pleased with our purchases of our Ford Mavericks. Our company would not work with anyone else when buying from Ken Stoepel. Mike Noble. We are very pleased with our purchases of our Ford Mavericks. Our company would not work with anyone else when buying from Ken Stoepel. More

Both my wife and I were totally satisified with our purchase of a new Foird Maverick from Gary Washington at Ken Stoepel Ford. Gary was very personable and up front throughout the entire process. I purchase of a new Foird Maverick from Gary Washington at Ken Stoepel Ford. Gary was very personable and up front throughout the entire process. I would not hesitate to recommend Gary to any perspective customer!! More

We have had fantastic experiences dealing with Alfred Hernandez of Ken Stoepel Ford over the past few years. I bought my first truck in 2016. Alfred was very easy to work with, no high pressure sales a Hernandez of Ken Stoepel Ford over the past few years. I bought my first truck in 2016. Alfred was very easy to work with, no high pressure sales and very knowledgeable. Because of our great experience with him, I dealt with him when I traded my 2013 truck in for a new 2018 truck. Once again, Alfred was extremely helpful finding what I wanted and helped us through the entire process. I highly recommend contacting Alfred Hernandez at Ken Stoepel Ford if you are in the market for a new, or used vehicle. More

My husband and I had a great experience purchasing a Ford Maverick for our company. Mike Noble in sales and the finance department were a please to work with. Mike new we were in the market and kept us inf Maverick for our company. Mike Noble in sales and the finance department were a please to work with. Mike new we were in the market and kept us informed on the status of the vehicle. We have purchased many vehicles personally and for our business from Mike. More

Service dept makes an. Appointment for 8:00 AM to check breaks 2 weeks in advance. 7 hours later truck Haden’s moved. Told it’s not an appointment just a reservation in the Appointment for 8:00 AM to check breaks 2 weeks in advance. 7 hours later truck Haden’s moved. Told it’s not an appointment just a reservation in their line up of service. So 7 hours later picked up truck nothing done Haden’s moved and no one cares. No use having a warrenty if you can’t get it fixed. At least if you take your vehicle to San Antonio a 8:00 appointment means just that. A lot if huff and puff about service they can’t even spell the word. Extremely disappointed they value their time but not their customers This is what you get in a small town when your the only game in town More

Our Ford Escape was totaled by a big buck one really foggy morning near Christmas. Our gut told us to go to Ken Stoepel on late Friday evening and "look around" by ourselves, which is usually hard to d foggy morning near Christmas. Our gut told us to go to Ken Stoepel on late Friday evening and "look around" by ourselves, which is usually hard to do, before the sales person descends and takes over. To our great surprise Brian Hardy came over, asked if we needed help, and left us alone until we were ready to ask him questions! We looked around the whole lot unbothered. When WE were ready to see some vehicles and ask questions he was most helpful and knowledgeable. No high pressure and quick rush to get us inside the dealership for the sales pitch. We really liked a Chevy Equinox and wanted to think about it over night. He said great, just let me know if you need anything. Well we did come back the next morning, made an offer, and left with the vehicle that afternoon! Juan Rodriguez in finance was super too. Never in our lifetimes has purchasing a vehicle been so STRESS FREE with a great price to boot. We will recommend Ken Stoepel and Brian Hardy to one and all. Driving the car is a pleasure, especially knowing how great the whole experience was. You can tell the quality of the dealership by the employees they have on board and Brian Hardy and the Stoepel team are a gem! More