Ken Stoepel Ford

Service dept makes an. Appointment for 8:00 AM to check breaks 2 weeks in advance. 7 hours later truck Haden’s moved. Told it’s not an appointment just a reservation in the Appointment for 8:00 AM to check breaks 2 weeks in advance. 7 hours later truck Haden’s moved. Told it’s not an appointment just a reservation in their line up of service. So 7 hours later picked up truck nothing done Haden’s moved and no one cares. No use having a warrenty if you can’t get it fixed. At least if you take your vehicle to San Antonio a 8:00 appointment means just that. A lot if huff and puff about service they can’t even spell the word. Extremely disappointed they value their time but not their customers This is what you get in a small town when your the only game in town More

Our Ford Escape was totaled by a big buck one really foggy morning near Christmas. Our gut told us to go to Ken Stoepel on late Friday evening and "look around" by ourselves, which is usually hard to d foggy morning near Christmas. Our gut told us to go to Ken Stoepel on late Friday evening and "look around" by ourselves, which is usually hard to do, before the sales person descends and takes over. To our great surprise Brian Hardy came over, asked if we needed help, and left us alone until we were ready to ask him questions! We looked around the whole lot unbothered. When WE were ready to see some vehicles and ask questions he was most helpful and knowledgeable. No high pressure and quick rush to get us inside the dealership for the sales pitch. We really liked a Chevy Equinox and wanted to think about it over night. He said great, just let me know if you need anything. Well we did come back the next morning, made an offer, and left with the vehicle that afternoon! Juan Rodriguez in finance was super too. Never in our lifetimes has purchasing a vehicle been so STRESS FREE with a great price to boot. We will recommend Ken Stoepel and Brian Hardy to one and all. Driving the car is a pleasure, especially knowing how great the whole experience was. You can tell the quality of the dealership by the employees they have on board and Brian Hardy and the Stoepel team are a gem! More

Alex in the used vehicle area did an excellent job with us in getting the vehicle we wanted.Looking for a used car or truck stop by and ask for Alex. us in getting the vehicle we wanted.Looking for a used car or truck stop by and ask for Alex. More

Me and my fiancé had the best experience with Ken Stoepel this past weekend. I had the pleasure of working with Erik Schwartz, he made the process so easy and enjoyable, his professionalism and all-around gr this past weekend. I had the pleasure of working with Erik Schwartz, he made the process so easy and enjoyable, his professionalism and all-around great attitude Made this experience wonderful. It was easy, fast and efficient. I would highly recommend this Dealership and Erik Schwartz is the guy you want in the car buying process. More

If I could give Ken Stoepel Ford 10 stars, I would! From the moment I got in touch with the dealership regarding my vehicle of interest, it was a stress-free process thanks in large part to my dedicate From the moment I got in touch with the dealership regarding my vehicle of interest, it was a stress-free process thanks in large part to my dedicated salesman, Gary Washington. I fell in love with my bronco sport the moment I sat in the driver’s seat and knew it was going to sell quickly. Gary worked hard to help me get into my dream car, just in time for my 40th birthday and he still checks in to make sure that I’m satisfied with everything and always makes himself available to answer any questions that I have. We will be Ken Stoepel customers for life! Thank you, Gary! More

I want to thank Steve Black: Sales Consultant, Scott Schneider: Sales Manager, and Juan Rodriguez: Business Manager for an excellent used car purchase experience. From the beginning Steve answered all m Schneider: Sales Manager, and Juan Rodriguez: Business Manager for an excellent used car purchase experience. From the beginning Steve answered all my questions about current car trade-in, car of interest, and financing with my credit union. He worked with me and my credit union loan officer to get the best terms for my intended purchase and shepherded the easy trade in process. During the final steps of purchase Juan Rodriguez answered all my financing questions and helped in the decision process for any extras. Juan carefully and easily explained all the documents and their purpose. Finally, after the purchase Steve spent over an hour explaining the details of the “new” car and its operation. He also emailed me video tutorials specific to my “new” car. I know who and where I’ll purchasing any cars from in the future. More

Erik Schwartz was amazing to work with. He is knowledgeable, helpful, and honest. He was patient with my request and found the perfect truck for me. Easy to work with and never pressurin He is knowledgeable, helpful, and honest. He was patient with my request and found the perfect truck for me. Easy to work with and never pressuring me, wanting me to be satisfied with my choice. and purchase. Mike in finance help explain the warranty's so I could make an informed decision on what was best for my needs. I would recommend these 2 gentlemen and Ken Stoppel Ford as a whole. More

Erik Schwartz is so wonderful and bent over backwards to help my wife and I find the truck we wanted. He is open and honest which I found to be a breath of fresh air. Erik is someone I would love to call fr help my wife and I find the truck we wanted. He is open and honest which I found to be a breath of fresh air. Erik is someone I would love to call friend. When I think of Ken Stoepel I see Erik’s face, Erik is everything good about the world and about Stoepel Ford. More

I contacted Steve Black about a truck I was interested in, he had it up from when I got there ready for me to test drive. The process was seamless, and I was on my way with my truck. Stop in and go see St in, he had it up from when I got there ready for me to test drive. The process was seamless, and I was on my way with my truck. Stop in and go see Steve he will work with you to get what you want. More