Ken Stoepel Ford

I recently moved to Texas from Florida. I was in need of an oil change and the places I had contacted were extremely high compared to the price for the same service in Florida. I started searching the car an oil change and the places I had contacted were extremely high compared to the price for the same service in Florida. I started searching the car dealerships for discount coupons. I couldn’t find one for Ford. I then picked up the phone book and called Ken Stoepel Ford in Kerrville. Michael Rodriguez was the person I talked to. I explained the situation to him and also had told him that having it done at a car dealership was a last resort. (Car dealerships in our area of Florida don’t have the best of reputations, so we avoid them) Mr. Rodriguez is a Sales Consultant, he has nothing to do with the service department, yet he took his time to talk to me. He calmed my fears of dealerships and assured me that their Quick Lane Service Center would do an excellent job with my needs and at a price I would be very happy with. I thought about it for a couple of weeks. Then I called Mr. Rodriguez and took him up on his offer. He scheduled me an appointment and I wasn’t disappointed. The service was excellent as promised and the price was very reasonable. The folks that work in the Quick Lane Service Center were very friendly, professional, and efficient. I don’t need to look any further, I have found the place that I can trust my Ford Explorers needs to. When it comes time for a new car Mr. Rodriguez will be my first call. More

I brought my car in for an oil change one weekday morning as I was in a hurry for work. They also had a coupon on a website for an oil change which was great ! They got me in and out quickly and even noticed as I was in a hurry for work. They also had a coupon on a website for an oil change which was great ! They got me in and out quickly and even noticed a low tire and quickly fixed that. This was a wonderful experience with very nice employees. Thank you Ken Stoepel Ford!!!! More

mike and the entire staff were kind and very helpful with any questions that arose.From the minute that you walked in the door the gave you the feeling that they operated they dealer ship in a family run atm any questions that arose.From the minute that you walked in the door the gave you the feeling that they operated they dealer ship in a family run atmosphere.Also there follow up phone calls shows that they care about you. I would highly recommend to any body looking to purcase a vehicle. More

My experience with this dealer was positive and I can recommend it. My recommendation is that you do your research (edmunds.com, consumer reports, etc.) and contact Mike Rodriguez at internet sales recommend it. My recommendation is that you do your research (edmunds.com, consumer reports, etc.) and contact Mike Rodriguez at internet sales. In my experience I did all of the negotiating by email and when I came in to the dealer I had a deal in writing, In my opinion and that speaks well about their honesty. I have purchased several cars over the internet and sometimes when you go to the dealer you find out about other fees and things the dealer "forgot" to mention or they were "confused" about. With this dealer I was able to clarify any confusions before I came by to purchase the vehicle. After the sale the service has been great and the items I was promised were delivered no problem. I will definitely do business with this dealer and Mike Rodriguez in the future. More

We could not have ask for a better salesman than Jim Sottosanti, very customer friendly, professional, kept us informed on all matters...he is the best ~ Tommy was great too ;-) Think ya'll could hav Sottosanti, very customer friendly, professional, kept us informed on all matters...he is the best ~ Tommy was great too ;-) Think ya'll could have done better on the final price, and gave us the employee family discount, (Jim tried but was denied). In the long run, we could have bought a BRAND NEW 2008 Ford Escape, with 0 miles for what we got this for. Having to put $500 down (requested from lender)and paying $1000 extra for leather seats, then NOT getting employee discount was frustrating. Would buy from Jim again, but be a little more choosey on package deal...oh well live and learn !! Thanks Jim for all you did to please us ! More

I bought a truck from this dealership and was extremely happy with the sales experience and their service department. Because of that positive experience, I recently came back as a repeat customer to buy t happy with the sales experience and their service department. Because of that positive experience, I recently came back as a repeat customer to buy the only 2008 Mustang Bullitt on their lot. Again, the sales experience was very positive. Michael Rodriguez was my sales person and he was very helpful, knowledgeable, and fully explained every question I had about my purchase. I highly recommend this dealership if you are considering the purchase of a new Ford vehicle. More