Ken Stoepel Ford

By far the best experience with the dealership I have every had. They listened to my wants and needs without pushing me another direction. Will definitely be returning in the future! every had. They listened to my wants and needs without pushing me another direction. Will definitely be returning in the future! More

My husband and I have bought 6 cars in 9 years and this was by far the best experience we have had. Gary Washington went above and beyond to meet our expectations. He listened to what we wanted and showed was by far the best experience we have had. Gary Washington went above and beyond to meet our expectations. He listened to what we wanted and showed us exactly the perfect one. We had looked at 20+ expeditions that did not meet our expectations and this one was perfect. Who ever order this expedition for ken Stoepel put all the right colors and upgrades together. A few days after we bought it we decided it needed tent and Gary set us an appointment. He then picked me up at the shop and hooked me up with a loaner so I could get my stuff done that day in town. He already made his sell and continued to be a great person by going above and beyond the sell. We are very thankful to have meet Gary! Shout out to Mike Dawson for keeping us company while we waited for Tom to do his Job! What a great team Ken Stoepel has. We will be back!! Oh and the quick lane is amazing. We have used their services for 3 years now and it’s because of Aron and David’s costumer service that we even walked into the dealership! More

Great Ford Dealer The customer service at Ken Stoepel Ford in Kerrville is the best. I had a new battery purchased and installed there today and the service is great. The customer service at Ken Stoepel Ford in Kerrville is the best. I had a new battery purchased and installed there today and the service is great. Aron in Quick Stop explained everything to me in detail and was very nice. My other purchases there have been great. I would recommend this dealership. More

Best Car Buying Experience I've Had I recently bought a used Ford Escape from Ken Stoepel with the help of Eric Slater. Eric made the process so easy and unlike most car dealerships and I recently bought a used Ford Escape from Ken Stoepel with the help of Eric Slater. Eric made the process so easy and unlike most car dealerships and salespeople, they weren't pushy. My dad has bought from them for years and now I see why. I got exactly what I asked for and their Finance Department worked hard with me so that I stayed in budget. I will definitely continue buying from KS in the future. More

Ken Stoepel Ford is outstanding at everything! I bought my F-150 from Gary Washington in late December 2018. He did everything I asked, including not pester me with what he had on the lot until he could p my F-150 from Gary Washington in late December 2018. He did everything I asked, including not pester me with what he had on the lot until he could put an order in for a 2019. I promptly screwed up and broke a plastic lens on a trailer-towing mirror that is a bit unusual on an F-150 - folds in electrically and looks pretty expensive. The Parts Dept was very helpful in chasing down a replacement lens correct for the mirror. Then David Cathey worked with me to get it installed quickly, as I was about to leave on a trip. Today I had my first experience with their Quick Lane service facility on an oil and filter change, general checkup, and tire rotation. I couldn't believe how efficient they were - Service Advisor Aron Rider has a growth on his left hand, actually an iPad secured by a leather strap. They are trying to get to completely paperless and are a good ways along on the project. OUTSTANDING DEALERSHIP! (Check my other reviews - if it weren't so, I would have told you!) More

Friendly People To Deal with Sam Hernandez did a wonderful job with us as we looked for a new car. No pressure. I highly recommend Ken Stoepel Ford. Great place to buy a car. Sam Hernandez did a wonderful job with us as we looked for a new car. No pressure. I highly recommend Ken Stoepel Ford. Great place to buy a car. More