Ken Vance Honda

If I could leave zero stars I wouldn't hesitate to do so. Scheduled an appointment to test drive a vehicle. Drove there the day of and the vehicle was no longer available as it sold the day before. A cour Scheduled an appointment to test drive a vehicle. Drove there the day of and the vehicle was no longer available as it sold the day before. A courtesy call would have been nice but, yes, I know... they still wanted me in the door to potentially sell me on something else. Common courtesy is all I ask for. Lost any future business from me. More

Dealership is easy to work with and Max a good salesperson, guided sales process properly/honestly Appreciated their efforts to care for my needs salesperson, guided sales process properly/honestly Appreciated their efforts to care for my needs More

I wanted to express our sincere thanks for making our car purchase such a smooth experience. Max was attentive listening to our needs ensured the entire process was effortless. Special kudos to Mike and Ryan purchase such a smooth experience. Max was attentive listening to our needs ensured the entire process was effortless. Special kudos to Mike and Ryan for swiftly handling the finance process. We're absolutely thrilled with our new car! Best regards, Cherise More

Excellent reliable service from the time I made the service appointment and checked in with Jessica, who is very friendly and helpful, until I left completely satisfied with the provided service. service appointment and checked in with Jessica, who is very friendly and helpful, until I left completely satisfied with the provided service. More

Bought a car from them and it didn’t go overly terrible. The price was decent without jumping through hoops and haggling. I was buying entirely remote (not in person). That process took way longer than it e The price was decent without jumping through hoops and haggling. I was buying entirely remote (not in person). That process took way longer than it ever needed to, but I wasn’t in a rush so I didn’t really push the issue. It shouldn’t take an entire day to respond a 4 days to complete the purchase though. When delivering the car I guess they usually use a flat bed to not put miles on it, but thus, they couldn’t get one. Not a huge deal I guess, better than me driving all the way there in one car and driving both back putting on miles. What really irked me was I had told the salesman I wanted to use plates off my old car. He said sounds good and asked me for the plate number. Then proceeds to forget about that and they show up in my driveway with brand new plates. The contract didn’t charge me for new plates (because I didn’t wanted them) so whatever. However, the next day I then get a voicemail and text demanding me approve that they can run my card for THEIR $85 mistake. Wow, screw you Ken Vance Honda. What a weird hill to die on, I should have just denied approval. Hope the $85 was worth it when the all important survey shows up in my email…because I’m certainly not giving a glowing rating or review. More

Went to buy a used vehicle. First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel bette First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel better about the deal even something simple as a couple of free oil.changrs no response. When it came to financing they only checked with their normal company they use all the time. Luckily the percent was ok but they added a $3000 warranty. The only reason I made the deal is because the vehicle was decent and was what we were looking for. In short I was happy with the vehicle not so much the dealership More

Everyone kind and helpful in considering new versus used cars, Tyler great at helping consider options and looking for the best deal possible. cars, Tyler great at helping consider options and looking for the best deal possible. More

We appreciate the time Jared put in to help us purchase our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we ha our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we had. More

Jared helped me find the car i was looking for and was very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him! very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him! More

On 3/22/2023, Ken Vance Motors service professional completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kenc completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kence Vance Motors for over 3 decades. The staff at this dealership have provided high quality vehicle sales and service. More