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Ken Vance Honda

3.0

4 Lifetime Reviews

2802 Lorch Ave, Eau Claire, Wisconsin 54701 Directions
Sales: (715) 830-1111

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4 Reviews of Ken Vance Honda

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August 20, 2017

"Excellent Experience ! Very helpful ! "

- Hayden's 101

No Hassle , they are not pushy at all. My kind of place. Very professional , very knowledge about all of their vechiles. I would recommend this to all, especially my family and friends. A plus to our purchase was , a free lifetime car washes. Love it.

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Recommend Dealer
Yes
Employees Worked With
John Vang
May 31, 2017

"Nobody Home"

- CP1234

I called to have my new Ridgeline serviced. After navigating through the first set of phone trees, I got a human who then transferred me to Honda Service. After waiting for the phone to be answered, I hung up after ring 15. Doesn't fill me with confidence, and I will be going elsewhere for service.

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Recommend Dealer
No
Employees Worked With
Recording, Reception
March 03, 2016

"Recall Regret"

- Shrub

I just wanted to tell people getting a recall for the air bag shrapnel that I went in to the Eau Claire WI Honda dealership with cruise control and a horn that worked and as soon as I left the dealership they didn't work. I rescheduled an appointment with them for the following week about the problem, and they just took it apart, and said it was on it's way out. My husband knew what had happened for he works on all our vehicles. He told them that they pulled to hard without applying pressure to the clock spring. Well then after I left the next day my car wouldn't start. My husband said they didn't put the battery on right. So my husband fixed that. He started to fix the clock spring and they put so much thread locking fluid that the screw was striped and he has to drill it out. They knew that he was going to fix it why would they put this on at all. I'm now driving our back up car because I received bad service, for a recall item. I wish they would had just put in the part at my cost since they already had it torn apart, but instead they had bad customer service, and left me with a problem to fix.

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Recommend Dealer
No
Employees Worked With
Steve I think not sure
June 01, 2015

"Excellent Service"

- Belisle Craig

I live in St. Paul, MN, and of the numerous Honda dealerships in the Twin Cities, I'd rather drive to Eau Claire, WI to buy a vehicle through trustworthy salesman, Dan McCargor, who was referred to me by my sister-in-law. My family has purchased 3 vehicles from him so far, and expect to buy another sometime soon. He doesn't pressure-sell to you, and makes sure that you're well taken care of whether you're buying a new or used vehicle.

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Recommend Dealer
Yes
Employees Worked With
Dan McCargor
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