Kendall Auto Mall

Too much time I called in about a safety recall in April. I was told it was ordered and would take two weeks. At three weeks I called back and someone told me it co I called in about a safety recall in April. I was told it was ordered and would take two weeks. At three weeks I called back and someone told me it could take four to six weeks because GM was "backed up" and it "shouldn't be that big of a deal if I haven't experienced problems." Keep in mind...this is a SAFETY recall! At five weeks I called back and was told the part was re-ordered and would take an additional two weeks. Finally, at eight weeks from my original order date I called again. I was once again told the part was ordered. A gentleman called a few days later and told me my part was in and that I could schedule an appointment for the ignition replacement. I was told it would take 1.5-2.0 hours to complete. I scheduled it for the next morning and dropped my vehicle off at 9:40 AM. The check engine light came on a few days later and I asked the gentleman if they could read the codes. He said they could and it would be done around noon. At 12:30 PM I called back and was told it would be completed at 3:00 PM. At 3:40 PM I called back. He told me what the codes were for and said there would be a diagnostic fee. I inquired what the fee was ($75!) for if I could take it to AutoZone or NAPA and get it done at no cost. He explained they did a diagnostic test even though I thought they were just attaching a code reader. He also informed me my vehicle was done. When I got there he had zeroed out the charge since I wasn't aware of it and didn't agree to it. It also took about 5-10 minutes of my keys to be brought to the front and my vehicle pulled out. At this point, I was more satisfied with the service because the guy tried to help but it was still frustrating that it took almost two full months for the part to come in and that something I was told would take 1.5-2.0 hours took six. More

my great experience with kris thaxton. I walked in knew what i wanted and Kris and your team made this experience for me sooooo easy.I've bought a few cars in my day and this was by far the I walked in knew what i wanted and Kris and your team made this experience for me sooooo easy.I've bought a few cars in my day and this was by far the best,I've already told a few people about Kris and how easy this experience was for me. A BIG Thank-You To Your Team At Edmark-Kia....Patricia Yee. More

Great service Michael was great to work with. Down to Earth and kept it real for us! I highly recommend him for business!The dealership gave us the exact payment an Michael was great to work with. Down to Earth and kept it real for us! I highly recommend him for business!The dealership gave us the exact payment and price we asked for. More

My KIA First, I knew what I wanted to purchase and we knew where we wanted to buy. We went to Edmark and they treated us with professional, and knowledgeable First, I knew what I wanted to purchase and we knew where we wanted to buy. We went to Edmark and they treated us with professional, and knowledgeable information about the KIA. I am very satisfied with the care and the service. Thank you, Edmark and thank you for your time Nico and Mike. The Kleins. "Satisfied customers!" More

2014 Kia Optima I was absolutely pleased to return to Edmark Superstore, Nampa Kia to buy my THIRD car!! I love the service I receive from the sales staff! I was absolutely pleased to return to Edmark Superstore, Nampa Kia to buy my THIRD car!! I love the service I receive from the sales staff! More

Friendly and Professional We were met with smiles and a desire to make us happy. The work was done quickly and professionally. We were given information about the work. We were met with smiles and a desire to make us happy. The work was done quickly and professionally. We were given information about the work. More

We were very happy with the service We had a very good service,He had a very good patience with me,I would recommend this to anyone who asks for a good car service We had a very good service,He had a very good patience with me,I would recommend this to anyone who asks for a good car service More

Recall Check All of the people at the dealership are very friendly and professional. The service is always outstanding and done in a very timely fashion. Always All of the people at the dealership are very friendly and professional. The service is always outstanding and done in a very timely fashion. Always a pleasure doing business with them. More

Exceptional Sales Experience! As excited as my husband and I were to take delivery on our new Yukon, Sales Associate Bryan Hallowell made the experience even better that we could h As excited as my husband and I were to take delivery on our new Yukon, Sales Associate Bryan Hallowell made the experience even better that we could have expected. Professional and personable, Bryan was prompt and knowledgeable responding to questions between the time we placed our order and when we took delivery, and continues to be a wonderful resource as we "learn" our new vehicle! Many thanks to the entire staff at Edmark, but this is a special "bravo" for Bryan! More

New Silverado Overall experience was great, no push from the sales team, just educated professionals giving you all the options and information, will be back to buy Overall experience was great, no push from the sales team, just educated professionals giving you all the options and information, will be back to buy again, thank you More