Kendall Auto Mall

Best Experience ! I needed to turn in my leased SUV in and I was just dreading it. But Steve Jones made it a Great experience. He was so helpful and when I told him wha I needed to turn in my leased SUV in and I was just dreading it. But Steve Jones made it a Great experience. He was so helpful and when I told him what I needed, he kept me on track and still got me a fabulous deal. He was so helpful and very patient! He is sorta new here in Idaho so, Ya'll go in and see him, Steve Jones, And make him feel welcomed to Idaho. He get you the best deal He can and work real hard for you! More

Not worth the trouble First I was amazed at how incompetent the finance staff is. I was misquoted on price/discounts and when it was discovered all she could do was laugh. First I was amazed at how incompetent the finance staff is. I was misquoted on price/discounts and when it was discovered all she could do was laugh. Then I was LIED to and told my car was not worth more than they were offering, which is my fault for buying into it, only to find out they made a 130% profit on the re-sell. I had positive experiences in the past when it was Edmark so I probably allowed that to let my guard down. But after this I will never go back. I have even told quite a few people who were considering them to not go. More

It was worth the drive to Nampa! Excellent sales staff, excellent service. The price was thousands less than the Boise dealers. If you're in the market for a new vehicle, visit Kendal Excellent sales staff, excellent service. The price was thousands less than the Boise dealers. If you're in the market for a new vehicle, visit Kendall auto mall. More

Extremely Disappointed and Mad Extremely mad and upset. My husband and I have been working with the financing team for 2 days for the car we wanted. We had Co-signer coming in tod Extremely mad and upset. My husband and I have been working with the financing team for 2 days for the car we wanted. We had Co-signer coming in today and even a good down-payment. We woke up to the car being sold to someone else. Thank you for dinging our credit. I own a Business and can't even imagine doing this to someone but I can tell you that EVERY PERSON I talk to through out the day will hear about this and will definitely be advised not to do business here. More

Excellent Experience I recently purchased a new truck from DJ Nelson at Kendall in Nampa. DJ was professional, very knowledgeable, and extremely helpful throughout the ex I recently purchased a new truck from DJ Nelson at Kendall in Nampa. DJ was professional, very knowledgeable, and extremely helpful throughout the experience. He was upfront about everything and worked with me to get the best deal possible. It was refreshing to work with a car salesman that was honest and upfront and there were no surprises or "gotchas" during the closing process. Highly recommend giving DJ at Kendall an opportunity to earn your business...you won't be disappointed. More

Simply the worst.... Now they won't even take my calls When I first learned that Kendall had purchased Edmark, I knew that it was potentially going to be a bad thing. And it was. But it's much worse than When I first learned that Kendall had purchased Edmark, I knew that it was potentially going to be a bad thing. And it was. But it's much worse than I imagined. From sales to service, Kendall has ruined it all. This is my story... SERVICE: My truck displayed a check engine light and put itself into low power mode one early morning on the way to work. Low power mode forced me to clear the light to get the truck the rest of the way to work. Upon arrival at the Kendall Service Dept. they were unable to pull a code for the engine light and ended up replacing a $900 motor mount, assuring me that would fix my problem. It didn't. Two days later it happened all over again. Rather than fix it, I chose to sell. And when I was cleaning out my truck for the sale I discovered some recall paperwork that was sent to me in the past that I simply needed to keep in case this exact problem ever developed. It did, obviously, and the letter arrived so long ago that I didn't remember it. And neither did the service dept.. So I spent $900 on a repair that I didn't need. And when I called to try and make this right they couldn't be bothered to take my call. SALES: This place used to pride itself on straight-forward deals with no hassle or negotiations. This is your price, take it or leave it. Not always the best way to buy a car, but sometimes you just don't have time to play the game that comes with car buying. Except now they tell you that's the policy, and the games go on anyway, making it the worst possible way to buy a car. In my case, I simply wanted the price for my trade that the Kelley Blue Book said I deserved. Not the high price, just the fair price. And they came in low. So I reiterated that I simply wanted the fair price that the book publishes, and they actually went lower. And they never would put the price of the car that I was looking at into writing, so I moved on. Long story short, I went down the street to Peterson Chevrolet where I was in and out in a couple of hours, I received the fair price for my trade that I was looking for without any hassle, and I got a fair price for the car that I was looking for. And you should do the same. THE MORAL TO THIS STORY is simply this: Peterson Chevrolet, just a few miles down the road in Boise, will treat you fair and respect your time. And you can't run away from the criminals at Kendall Auto Mall fast enough. Lest you just want to hang around and let them mug you while distracting you with cookies. Caveat emptor. More