Kendall Dodge Chrysler Jeep Ram

Fantastic encounter with my sales rep, Nick Alfonso and a manager Kris. Walked away with a brand new 2020 Challenger Scat Pack for 39k out the door. Got home and found damage that occurred to the hood scoop, manager Kris. Walked away with a brand new 2020 Challenger Scat Pack for 39k out the door. Got home and found damage that occurred to the hood scoop, and front bumper before I bought the vehicle. Nick facilitated me dropping the car off to have the damage fixed, free of cost and offered a rental vehicle free of charge. I’ll be back to this dealership in the future. More

Bad Service They never answer their phones, Took in a van for oil change and check up, two weeks later we are still waiting. They offer horrible customer service They never answer their phones, Took in a van for oil change and check up, two weeks later we are still waiting. They offer horrible customer service, I will never bring another vehicle to them again. No one cares. No one calls back, no one answers the phone. Horrible service. More

The most horrible experience ever!! The sales rep Angel Garcia and Manager both waisted my time!! They were Showing a car that was already being negotiated. Garcia and Manager both waisted my time!! They were Showing a car that was already being negotiated. More

Angel Garcia is very rude and disrespectful I inquired about a vehicle the other day and received a call from a salesperson promptly which resulted in some preliminary conversation. I received I inquired about a vehicle the other day and received a call from a salesperson promptly which resulted in some preliminary conversation. I received a follow up call from the dealer that night but was unable to answer the phone at that very moment. I was able to call back yesterday morning at 1130am and the salesman’s manager answered and said my salesperson was unavailable, he said he would help me instead. I proceeded to give Angel my information and he seemed familiar with my deal. I’m going to get to the point, he proceeded to be rude, condescending, and disrespectful. I asked Angel in no uncertain terms to not over talk me as I tried to resume negotiations over the vehicle. For Angel to be in a position of leadership I find his people skills to be lacking, communication is critical in negotiations as well as patience...especially on a vehicle that is 2yrs old but still brand new. There is no excuse for being rude and disrespectful in the course of doing business. More

Worst experience ever ... read carefully because their documents contradict what they say. After asking questions about the documents vis-a-vis what they previously said, they told me they would not sell documents contradict what they say. After asking questions about the documents vis-a-vis what they previously said, they told me they would not sell me the car (after 2 hrs at the pace). Something like this has never happened to me. Be safe, never use this place ... crazy! More

I first was interested in a white grand Cherokee 2018 I I first was interested in a white grand Cherokee 2018 I was speaking to Christopher for a day and half who told me the car was ready for me to come I first was interested in a white grand Cherokee 2018 I was speaking to Christopher for a day and half who told me the car was ready for me to come drive we even talked about the estimate of the car. I emailed him all day yesterday and this morning where I spoke to him right before I got on the road and told them I was on the way so I drove all the way from Orlando 3 1/2 drive after work for them to tell me the Jeep was sold this morning. Howard Wollaston was a life saver. He placed me in the same car different color also more features ( which was a plus) I am so grateful for Howard he knew I came all the way from Orlando to purchase a car from them and helped me out. If you go by KENDALL make sure to ask for Howard Wollaston thee best !! More

Soo typical car dealership.... sell a car at all costs Bought a new car about a week ago and already in for service xxx?!?!? Also the seller wasnt very clear about no power doors I never even h costs Bought a new car about a week ago and already in for service xxx?!?!? Also the seller wasnt very clear about no power doors I never even held the key until i was already signed No power locks and no way to unlock back doors from outside is a total pain the the rear end A week into the car and the radio and subwoofers blow and the service center said it is a normal thing when manufacture updates the radio.... if its common thing then why not prevent it before you sell me the car?!?!?!? Annoyinggg and unprofessional i would never sell something i knew was going to break in a week or first update if i could take it all back and not buy this car i would but i cant without getting penalized majorly Great thank you Kendall dodge for making me feel like a chump More

Business base on lies. Dishonest and TOTAL SCAM dealership. Typical used car sales experience that you have in your nightmares! They lie about price, fee's and add-on fee's/features that are "pre-installed". Typical used car sales experience that you have in your nightmares! They lie about price, fee's and add-on fee's/features that are "pre-installed". The sales people attempt to manipulate and think we are stupid enough not to realize. Not only the sleaze factor but they are arrogant about it. There are many other dealerships to choose from. Stay Away!! More

Just drove off with my new Jeep Gladiator Rubicon from Kendall Dodge Chrysler Jeep. Great price and my salesman Marc Chapman was excellent. Definitely would recommend them when shopping for a vehicle. Gre Kendall Dodge Chrysler Jeep. Great price and my salesman Marc Chapman was excellent. Definitely would recommend them when shopping for a vehicle. Great group of guys. More