Kendall Dodge Chrysler Jeep Ram

I would never shop at this dealership again. The sales person just care about their bonus, not the customer needs. I tested drive a 4 cilynder dodge journey that had a bluetooth, when I went to purchase I person just care about their bonus, not the customer needs. I tested drive a 4 cilynder dodge journey that had a bluetooth, when I went to purchase I decided to go with the same car with a 6 cilynder one. My salesperson knew my lifestyle that I traveled a lot. I put my trust in him and he didn't let me know that the 6 cilynder, which cost more money didn't come with bluetooth. After we sign all paperwork and went home, I noticed it didn't have a bluetooth. By then it was to late to do anything about it. I called him and he hasn't done anything to help me even if I have to pay extra. More

Terrible sales experience, Started research online in December. Employee pricing did not extend to ordered vehicles, 2020 Ram 1500 Laramie with Eco diesel. Waited until New Y Started research online in December. Employee pricing did not extend to ordered vehicles, 2020 Ram 1500 Laramie with Eco diesel. Waited until New Year. Went to Dealer to build and order the Ram Truck. Sales Manager said they needed 5% deposit but could not guarantee vehicle sales price. Who in their mind would give an up front deposit of 5% on a vehicle without knowing the sales price, after incentives and dealer discounts. So I offered a token $200 deposit. The sales manager wanted a 5% deposit because then they would have the hooks into me, regardless of price. Bottom line, this dealership did not want to earn my business. More

I've been buying cars fromMike Barcelo for the past 3 I've been buying cars from Mike Barcelo for the past 3 years. Very good place to buy cars for the better price. Mike Barcelo is an exceptional sales I've been buying cars from Mike Barcelo for the past 3 years. Very good place to buy cars for the better price. Mike Barcelo is an exceptional sales man. I recommend More

Another smooth Purchase This is the third vehicle I acquire from Kendall Dodge Chrysler Jeep RAM through Mike Barcelo. Mike is still as motivated as he was with the first veh This is the third vehicle I acquire from Kendall Dodge Chrysler Jeep RAM through Mike Barcelo. Mike is still as motivated as he was with the first vehicle I purchased through him. He will stop at nothing to get you the deal and car you are looking for. You want a hassle and stress free vehicle purchase, look no further than Michael Barcelo. More

Worst customer service I see on my life SERVICE DEPARTMENT ! The worst service department in Miami , no technicians availables for diesel engine , 5 days to run the scanner , the service representative never ans The worst service department in Miami , no technicians availables for diesel engine , 5 days to run the scanner , the service representative never answer the phone , they return my car after 6 day with no battery , 30 minutes waiting and I need to help the guy to connect a battery buster and start my truck He don't have clue how to do. The tire pressure system stop running after they reset the computer , the answer was used the car until star to work again , after 4 days I still waiting , they deny any responsibility. No respect for the customer. More

Excellent Sales Experience We drove all the way from Big Pine Key to test drive minivans at Kendall, but ended up with a beautiful Jeep Grand Cherokee. Alberto was our salesman We drove all the way from Big Pine Key to test drive minivans at Kendall, but ended up with a beautiful Jeep Grand Cherokee. Alberto was our salesman and he spent a long time helping us make a good decision. He was knowledgeable and patient and a pleasure to work with. We will come back again to work with him when we are ready for our next car. It was a great experience. More

Outstanding Express service Mr. Jorge Del Pino, Service adviser makes a huge difference in this business for the outstanding express service. My vehicle got maintenance really fa Mr. Jorge Del Pino, Service adviser makes a huge difference in this business for the outstanding express service. My vehicle got maintenance really fast. You don’t see this type of service these days. I bought future services for convenience. Thanks so much! More

Great customer service Very happy with my purchase , great customer service. I reccomend this dealership when you go buy a car go and see brandon sanchez he is the best Very happy with my purchase , great customer service. I reccomend this dealership when you go buy a car go and see brandon sanchez he is the best More

Great experience Great experience. Pleasure shooting here. Marc Chapman went above and beyond as well as the rest of team members in order to get me in just the right Great experience. Pleasure shooting here. Marc Chapman went above and beyond as well as the rest of team members in order to get me in just the right truck for the right price. More

Dodge Promaster purchase Got a better price than MSRP for Labor Day with threat of hurricane Dorian my insurance Progressive wouldn't let me add the car. No problem Kendall Do Got a better price than MSRP for Labor Day with threat of hurricane Dorian my insurance Progressive wouldn't let me add the car. No problem Kendall Dodge took care of it. Even got a break on service plan. More