Kendall Dodge Chrysler Jeep Ram

New Car buying experience Worked with Sam, very knowledgable and courteous. No high pressure typical car salesman. Understood our needs and requirements and worked with our b Worked with Sam, very knowledgable and courteous. No high pressure typical car salesman. Understood our needs and requirements and worked with our budget. Would recommend working with him. More

My Jeep experience I would like to start off by saying the Michael Pita is a great salesman and has a lot of patience. He worked really hard for me to walk away with my I would like to start off by saying the Michael Pita is a great salesman and has a lot of patience. He worked really hard for me to walk away with my Jeep. Now his supervisor Kris Brandit.......not too happy with him. I met him on the way in and never saw him again although he was the one counter-offering my suggestions. I really hated the Finance Manager in this dealership because he tried his best to screw the whole sale over. How does a person with 805 credit score end up with a 3.4% finance? I just checked with my bank 84 months 1.9%. This place either tries to screw you in the beginning or on your way out. My issues: - 6 hours at the dealership - they tried to keep the back rugs - they tried for me to install the towing package More

Excellent Experience As I exited my car, Howard Wollaston, Certified Sales Professional, greeted me. He was friendly and easy to talk to. He listened to my needs and fou As I exited my car, Howard Wollaston, Certified Sales Professional, greeted me. He was friendly and easy to talk to. He listened to my needs and found the Jeep for me. He had me out the door with a smile on my face!! The overall atmosphere of the dealership was friendly and helpful. I would definitely recommend Howard and Kendall Dodge Chrysler Jeep Ram to my friends and family!! Thanks so much, Howard!! You're the best!! More

Excellent Customer Service I want to thank Mike Barcelo the sales person who first took my call while I was doing my research into purchasing the new Dodge Challenger 2016. He w I want to thank Mike Barcelo the sales person who first took my call while I was doing my research into purchasing the new Dodge Challenger 2016. He was very nice on phone and was able to meet with him 2 hours after the phone call. As soon as I got to the dealership someone asked if I needed help and I told them I was looking for Mike and 2 minutes later a manager came out and advised me he was coming right away. I forgot the manager's name, but I believe he was a Sales Manager. The whole process of financing my new Dodge Challenger 2016 was very pleasant even with Christopher the finance manager. The only down side I saw is when I went inside to the lobby there were alot of associates and manager and a lot of them did not made eye contact with me to show customer service appreciation and did not smile. Other than that I would recommend Mike Barcelo to any of my friends and family, thank you again Kendall Dodge Chrysler Jeep Ram. More

Excellent friendly atmosphere This is the second vehicle I buy from this dealer and both times I felt very comfortable there. Mr Tony Milanes was very nice and friendly to my wife This is the second vehicle I buy from this dealer and both times I felt very comfortable there. Mr Tony Milanes was very nice and friendly to my wife and I, never pushy and very patient as we were picking out a car for our daughter. The sales manager Jose Abreu was very good and upfront. The whole experience there was Excellent and the atmosphere was very friendly. More

Service Had an emergency with my car and called ahead to drop it off and they told me to bring it in right away was greeted by Carlos Blanco and he was very p Had an emergency with my car and called ahead to drop it off and they told me to bring it in right away was greeted by Carlos Blanco and he was very professional and friendly I was able to drop off my car and be on my most places have you bring in your car and your there for hours before they even see you I was able to continue on with my day and he even gave me a call to give me an update on when the vehicle was expected to be ready definitely coming back here for future services More

Lease my 4th Jeep Grand Cherokee Amazing customer service, sales people and financial manager! I arrived at Kendall Dodge Chrysler Jeep Ram at 11:00am on Saturday, April 16, 2016 and Amazing customer service, sales people and financial manager! I arrived at Kendall Dodge Chrysler Jeep Ram at 11:00am on Saturday, April 16, 2016 and left the dealership in less than 2 hours with my brand new 2016 Jeep Grand Cherokee Limited. More

Unprofessional, Over priced, below poor customer service I bought a charger almost 3 years ago as clearly the sales shark just wanted the car off the lot and he took advantage of our needs. Fast forwarding t I bought a charger almost 3 years ago as clearly the sales shark just wanted the car off the lot and he took advantage of our needs. Fast forwarding to when the car needed service was another horrific disaster. My car went in on a Friday morning and by the following Monday afternoon, I STILL HAD TO WAIT AN ADDITIONAL HOUR to receive my vehicle. $1000 in and I couldn't even get priority from this place and have the technician come out and address the original issue the vehicle went if to be serviced for. A dealer that doesn't offer a courtesy loaner program leaves a lot of open questions as to where ones money goes. They do not care about the everyday lives and needs of their customers, especially after you've purchased the driven off the lot. I would NEVER BUY FROM KENDALL DODGE AGAIN, I rather use public transportation. At least the bus driver says good morning. Let's not even talk about the questionable employees they've for answering and directing calls. Shameful. UNPROFESSIONAL. OVER PRICED. BELOW POOR CUSTOMER SERVICE. More

Excellent Sales Experience we bought a Jeep Wrangler the price and the buying experience was just right . WE were so happy the next week we came back and bought a Jeep Cherokee we bought a Jeep Wrangler the price and the buying experience was just right . WE were so happy the next week we came back and bought a Jeep Cherokee Sport. The sales manager Rodrigo, salesman Ronald and the finance manager were knowledgeable, kind and friendly. I will definitely come back again. More

Amazing service, inventory, rates and deal I have bought/leased about 11 new cars/trucks over the last 25 years and could confirm that this dealership, sales manager (Sam), sales associate (Ton I have bought/leased about 11 new cars/trucks over the last 25 years and could confirm that this dealership, sales manager (Sam), sales associate (Tony) and finance manager exceeded my expectations. This dealership is truly 5 stars; great follow up and inventory. More