Kendall Dodge Chrysler Jeep Ram - Service Center

Brought truck in for a problem (that wasn’t resolved the previous visit). They said they could duplicate the problem & 10 hours later the same issue occurred! previous visit). They said they could duplicate the problem & 10 hours later the same issue occurred! More

Carlos was very attentive, and answered all my questions, and concerns. Very nice and helpful and concerns. Very nice and helpful More

Everyone at Kendall Dodge is always polite and professional. What always amazes us is how quickly we are taken care of and back on the road. We really do like the young man out under the carport w professional. What always amazes us is how quickly we are taken care of and back on the road. We really do like the young man out under the carport who gives us our roof number and starts us off and clarifies what we need done. More

Dealership worked in a timely manner. Kept in contact to update me on the statues of my car. Over all service was amazing! Kept in contact to update me on the statues of my car. Over all service was amazing! More

El dealer y su personal prestan excelentes servicios, lo cual me permite recomendarle ampliamente ante cualquier evento cual me permite recomendarle ampliamente ante cualquier evento More

They took care of the warranty issues, but didn’t give me a new warranty for the new part a new warranty for the new part More

Great service, we are satisfied with the service provided by the dealer, nice people and very helpful by the dealer, nice people and very helpful More

Mr. Lopez is always very efficient, friendly and attentive. I am grateful for the service he provide me every time. attentive. I am grateful for the service he provide me every time. More

Hugo continued to ignore my messages and was very unhelpful with the questions I had. He told me two separate times that the car would be ready and when I messaged him asking if it was, I never recei unhelpful with the questions I had. He told me two separate times that the car would be ready and when I messaged him asking if it was, I never received an answer. I had to waste time and money getting there to be told it wasn’t ready after being there for just about a month. I’ve messaged him again saying that the job done was not fully completed and that I needed a wheel alignment still. Still have not heard back from him yet. Utterly ridiculous that this is the quality of his customer service. A young man with a buzz cut who is always behind the service counter has been the best and most helpful. Wish I could remember his name, but I can’t be he deserves a raise. Always trying to help me out and give me updates on my vehicle and would apologize on Hugo’s behalf since he wouldn’t give me accurate updates nor respond to my messages. Pleased with the work done on my car, but disappointed that I have to bring it back to finish the job is brought to the dealer for. Overall, very unhappy especially with Hugo. Will not be going through him ever again nor recommending him to any friends or family. More