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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,831 Reviews

3,831 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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April 05, 2024

Great ? ? Carlos did a great job as always getting the job done on time and making you feel like family More

by FLUMPUY
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Blanco
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again so soon!

April 05, 2024

Great ? ?.Everyone has been very helpful and accommodating during the time my car is been repaired. More

by msabi
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Varas
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2024

She’s amazing and very attentive to my needs. Paula made sure that my expectations were met unlike the last time I went. Great customer service! More

by alexis bello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2024

Over Price, Wanted To Charge Over 600 dollars for a new battery. Got it at Tire Kingdom for $174. All included (tax & labor) . More

by IJWAR
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 09, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

April 04, 2024

I was very disappointed with the service, would only receive updates if I contacted Felipe, which would be 2 days later after contacting him. When I finally got my car back, it was filthy & muddy. The b More

by mfsmith07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Francisco
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Mfsmith07" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 05, 2024 -

mfsmith07 responded

The Service was under the name of Rhett Smith

April 04, 2024

Professional, courteous, efficient Those three words sum it up Sometimes less is more You are an idiot More

by colin
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 04, 2024

Had an oil change. Lazaro was quick to help me. Wait time for oil change was acceptable More

by JAMIEARRATIA
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Varas
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 04, 2024

Paula was absolutely amazing! The service she provided was unparalleled. She's a true asset to the dealership More

by ADAM.M.CORNETTE
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Very poor communication Would not provide updates to status of my vehicle and would mostly not respond to my calls or texts. The whole dealership had very poor communication More

by ndones24
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Apr 05, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Ndones24" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 03, 2024

The dealership staff is always helpful and very knowledgeable. My car was ready in the timeframe given. More

by alaingonzale84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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