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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
742 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.5

742 Reviews

Write a Review

742 Reviews of Hugo Monterroso

June 02, 2026

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Employee Rating

Hugo was a great help! I'd recommend him to my buddies if they needed anything for their car. More

by CHRISTOPHERQUINTANA
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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Jun 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 02, 2026

Dealership Rating
Employee Rating

Delivered a dirty car, didn't washed and didn't review for last what they fix it. Still have some issues that supposed had fixed More

by stanleymillerearth
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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June 01, 2026

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Employee Rating

Customer service was wonderful as usual. My advisor was Hugo, one of the best in the dealership More

by nayledelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2026

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Employee Rating

Sammy Iznaga is been my mechanic for the last 6 years. The only person that works on my truck. Super happy with him. The services adviser is great too. More

by jorgelcorrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2026

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Employee Rating

Car was done in a timely manner but there was Zero communication after the initial text from the dealership about the first inspection. I replied multiple times asking for updates and not ones that I More

by DLIZAMA82
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 23, 2026

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Employee Rating

MY EXPERIENCE WAS AWESOME HAVING MR HUGO AS THE SERVICE REPRESENTATIVE THANKS FOR HIS KNOWLEDGE TO GREAT THE WORK COMPLETED More

by SMITHLOVE
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2026

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Always a great experience Always a great experience when I stop by and leave. Ok More

by Mizz Mayrita
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2026

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Employee Rating

Hugo is a great assistant and is always on top of my needs and provides me with the updates as needed. More

by Davidpena09071991
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2026

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Employee Rating

Great service. I appreciate you coming in and going above and beyond. The whole team is super helpful. Thanks again team! More

by googilack
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Paula Bean

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2026

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Employee Rating

Good ! The service advisor was very professional and the service was really good in general More

by rki860209
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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May 28, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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