Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

July 02, 2026

Dealership Rating
Employee Rating

Still waiting for a call and the paperwork for the service that was given to the car.also, one of the issues was not fixed More

by Johnsarmiento
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

July 02, 2026

Dealership Rating
Employee Rating

I was treated very good. I was kept up-to-date on the progress of the vehicle. Every time I called if no one was able to answer, I would get a call back, which was excellent. More

by ORLBRI16
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

June 28, 2026

Dealership Rating
Employee Rating

Very good ? ? all Excellent attention, high-quality service, and very professional staff. Excellent service—fast and high-quality—and the staff were very professi More

by Alexandre
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jul 02, 2026

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 27, 2026

Dealership Rating
Employee Rating

Everything was great. Hugo and his staff did a great job and took care of it all. More

by Jimmy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 22, 2026

Dealership Rating
Employee Rating

great service . Hugo and tony the manager was amazing. great communication and understanding outstanding service, honest and transparent More

by joseafeliu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 24, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2026

Dealership Rating
Employee Rating

Communication from Hugo was amazing . Also manager Tony was always available bottom line great service More

by joseafeliu
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 19, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jun 18, 2026

joseafeliu responded

Thank you Hugo and Tony for all your help. Service was amazing . Truly appreciate you!!

June 18, 2026

Dealership Rating
Employee Rating

Great service specially Hugo Hugo is a great person and professional. Thank you again And knowledgeable More

by SILCAJC
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 18, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2026

Dealership Rating
Employee Rating

Best customer service Best customer service and helpful staff in south Florida Best customer service dealer and helpful stall for all your service needs for your vehicle. More

by REYESOBE@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 16, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 02, 2026

Dealership Rating
Employee Rating

Hugo was a great help! I'd recommend him to my buddies if they needed anything for their car. More

by CHRISTOPHERQUINTANA
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jun 03, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 02, 2026

Dealership Rating
Employee Rating

Delivered a dirty car, didn't washed and didn't review for last what they fix it. Still have some issues that supposed had fixed More

by stanleymillerearth
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

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