Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
729 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

729 Reviews

Write a Review

729 Reviews of Hugo Monterroso

April 30, 2026

Dealership Rating
Employee Rating

Quick drop off everybody was very professional pick up was a little bit of a pain in the butt. There was other cars parked behind my truck other than that everything was great. More

by captrmb
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 28, 2026

Dealership Rating
Employee Rating

Treatment was amazing. Make you feel important. This people are amazing The mechanic came out to meet me and listened to my concerns and was extremely helpful and knowledge More

by Vangriek
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 30, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Dealership Rating
Employee Rating

Hugo was excellent great job, professional and knowledgeable he resolved my problems with my Pacifica in minutes More

by grmuschietti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2026

Dealership Rating
Employee Rating

Hugo was great. Service was great. Everything was done in a timely fashion Thank you More

by BZUMP
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 27, 2026

Dealership Rating
Employee Rating

Always and excellent work They always make the process easier for me and I don't have to wait long. More

by gatzencinas0
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 27, 2026

Dealership Rating
Employee Rating

Always and excellent work They always make the process easier for me and I don't have to wait long. More

by gatzencinas0
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 26, 2026

Dealership Rating
Employee Rating

Have gone to this dealership before and had bad experiences. This time was different. Excellent customer service. Timely maintenance from the service department. Was in and out in an hour. Great im More

by JJMGR217
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Apr 26, 2026

JJMGR217 responded

No

April 25, 2026

Dealership Rating
Employee Rating

He told me how the process works and kept his word. Complicated case and he handled it exceptionally More

by LEANDROPDG
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 22, 2026

Dealership Rating
Employee Rating

Have been going to this dealer for years. This is the first time it went smoothly and efficiently. Had everything done in an hour. That has never happened before. Very happy with service More

by JJMGR217
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

April 21, 2026

Dealership Rating
Employee Rating

Very thorough took great care of my truck, it’s running like a champ no complaints very highly recommend!! More

by DANIEL.ABAD0121406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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