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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,831 Reviews
Call Service Center (786) 231-2222

3,831 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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April 01, 2024

Only take my Jeep to ur Dealership. But was in Shop for Light on Dashboard, in last 2 wks Light has come on 4 times. More

by denise-ellison
Recommend Dealer
Yes
Employees Worked With
Jasmel Roman
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

April 01, 2024

Good experience Paula Bean is amazing The best worker of Kendall I really recommend her More

by ALAYNMUGUERCIA2016
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 01, 2024

Service was great The service was great and I was kept up to date with what was being done with the car More

by kbryan08
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna Davis
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2024

Shauna Davis took care of me & my issue. She communicated with me and kept me updated while my jeep was in the dealership for a month . She definitely needs to be well taken care of. Thanks. More

by BRENTMORRISSEY
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna Davis
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2024

The service advisors were great. The only reason I gave 4 stars was the delay in getting to my vehicle to determine the problem, as well as the fact I called three times and got no r More

by kmsfsu76
Recommend Dealer
Yes
Employees Worked With
Jasiel and Felipe
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2024

Courtesy and professional Handle the issues I mentioned the car Keep me posted on status More

by PACHANGA48
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2024

Good staff good customer service good communication thank you for your services Best overall for everything. More

by TWINJOSEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2024

Jose Ruiz superior cuatomer service helped me find the issues with my car and promptly responded to what was needed. My jeep batteries and wheels were charged More

by Carito
Recommend Dealer
Yes
Employees Worked With
JOSE RUIZ. He is the best Customer Service Representative that the Dealer in Kendall has, in my opinion. Knowledgeable, courteous, responsive, respectful and always gives the extra mile.
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2024

Felipe was great prompt and very communicative Followed up throughly explaining what was the issue with my truck More

by rseghini
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Francisco
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Apr 01, 2024 -

rseghini responded

Felipe was great prompt and very communicative Followed up throughly explaining what was the issue with my truck

Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 31, 2024

Bad customer service No serious customer service from start to end. 5 months to fix a vehicle. 3 times same problem . More

by josegovea70
Recommend Dealer
No
Employees Worked With
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ruiz
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Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"Josegovea70" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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