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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,831 Reviews

3,831 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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March 31, 2024

Excellent customer service and very prompt. Paula was very professional and provided an exceptional customer service through out my experience. More

by M0HAMM3DSHUAIB
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2024

Job well done, good communication with the advisor Eddy really knowledgeable and helpful. Now the negative input that i have is the dealer phone lines it's really bad the worst I've never seen, i called 10 More

by Ereynel
Recommend Dealer
Yes
Employees Worked With
Eddy
Jul 08, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2024

Less than desirable Terrible service, no customer service. The dealership lacks in RAM brand...... No communication with customer. More

by ALV562
Recommend Dealer
No
Employees Worked With
Jose Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Lopez
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"ALV562" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 30, 2024

She's so great Great customer service and she so great at what she does Terrific More

by MARTY0314
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 30, 2024

Truck was repaired as discussed . Hugo and his team are consummate professionals providing a rental car for the duration of my repair was also excellent service More

by Lespaul274
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 30, 2024

The experience I had there was great the attention was manifested great personality He came to us and let us know every detail about the car very nice person More

by reglaj2
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 30, 2024

The car arrived at the dealer with a low tire, they 'supposedly' rotated, balanced, and put air in the tires. When I picked up the car it kept saying 'low air pressure'. I had to do it myself. More

by DKLOPEZ0501
Recommend Dealer
No
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

"DKLOPEZ0501" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 30, 2024

I stick with my advisor who understands my concerns. Blanco keeps me informed of the status of my vehicle at all times. That’s why i keep going back to Kendall Dodge. More

by CREWCUT212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2024

Great overall experience. Excellent staff. Very informative and knowledgeable. Always a great experience visiting the dealership. More

by jordano.rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leppez
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 30, 2024

Gratefull nice thanks gratifying, good service, Lázaro is a person who is attentive to his work, always giving the best treatment. More

by Nella.langone
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Varas
Apr 03, 2024 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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