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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,539 Reviews
Call Service Center (786) 231-2222

3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 30, 2023

Awful service. My car has been in repair for 30+ days with no communication from dealer. More

by akusategui310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Obregon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 29, 2023

I want to thank the team that helped us achieve the goal of obtaining a new truck for our family. Thank you! More

by leahnantz
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel-Manager , Alex Garcia
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2023

Express lane was easy. Waiting area is clean. Took about 75 minutes. Would certainly recommend More

by jjdds@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 29, 2023

Excellent care by Paola and very professional waiting time acceptable.Very happy overall with service More

by armando6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2023

My experience was Excellen. The only recommendation is they should reduce the service time. Thanks More

by egarvaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2023

Great service and professional support Thank you for all the follow up and service top More

by mariomagro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to have you back with us again, Mario!

August 29, 2023

Dealership personnel are friendly and keep you informed of your vehicle situation. I’m confident that they will repair my car quickly. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2023

Quickly and efficiently helped me with my service request and helpfully advised me on future service needs. More

by fraiser_russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mondragon, Jose
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 29, 2023

I was extremely disappointed with the quality of service and the lack of knowledgeable techs capable of diagnosing the problems with the vehicles. More

by rohan.dewar00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 29, 2023

My service advisor Anthony and the service crew were amazing and thorough with my suv . More

by pablosilveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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