Kendall Dodge Chrysler Jeep Ram - Service Center

Very professional and courteous. Completed recall repair and returned car in a timely manner and as promised. Completed recall repair and returned car in a timely manner and as promised. More

Totally disaster that service department, poor management!!!! Poor service , I don’t come back there never. management!!!! Poor service , I don’t come back there never. More

Los mejores en mantenimiento me encanta mi Diler siempre llevaré mi carro con los repertorios de este lugar llevaré mi carro con los repertorios de este lugar More

great job by service dept getting car in and out for oil change very fast. change very fast. More

Very good attention, Paula very kind, very good cleaning the service is very good and it was done quickly the service is very good and it was done quickly More

Paul was very nice, informative & professional. Unfortunately, the people in the back took 3 hours for a simple tire change. Then I had to come back because they did not reset the low tire pressure Unfortunately, the people in the back took 3 hours for a simple tire change. Then I had to come back because they did not reset the low tire pressure notification on the dash. Finally they did not place the spare in the correct storage area under the car. They left in the cargo area. Not good. Not good at all! More

Fast and friendly service, less than an hour for an oil change and tire rotation change and tire rotation More

The experience with the service advisor was good. Had 4 tires replaced, and was given a completion time and provided status updates during true service. On the other hand, this is where I have my iss Had 4 tires replaced, and was given a completion time and provided status updates during true service. On the other hand, this is where I have my issues. Technician set tires to 29 psi when they should’ve been 38, it even says it on the B Pilar of the drivers door. When the lug nuts were put on, he/she/they/them FORGOT TO TIGHTEN 3 lug nuts, 2 being on 1 tire!!! I’ve seen issues like this happen to other people in the past and know what can happen and how dangerous this can be. Not just my life, but even my kids life are in danger and those around in a worse case scenario. Completely unaware of this when the car was delivered to me, I went about my day. When arriving to work the following day, a coworker of mine told me that I was missing a lug nut one of the wheels as I was raving about my experience at the dealership. After pointing out the missing lug nut, I decided to inspect the wheels and tires and that is when I noticed 3 other lug nuts were able to spin by hand. Not to mention the lug nuts were over torqued with an impact and my lug nuts are shredded up. Wait, there’s more! The balancing on one of the rear tires were out of whack. Let me tell you, at highway speeds, felt as if I had massage seats. Luckily I was able to get the balancing issue resolved at a tire shop. I am aware this survey is solely based of the dealership and the service advisor which is why I’m giving 5 stars. But If the technician had his own star rating, I would definitely not recommend More

Personnel were supper friendly and were eager to help me even if I did not have an appointment even if I did not have an appointment More

The best service. They helped me immediately without appointment they provided all lot of information about the car They helped me immediately without appointment they provided all lot of information about the car More