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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,552 Reviews
Call Service Center (786) 231-2222

3,552 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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June 01, 2023

Outstanding service by Lazaro and the team, got all the questions answer by service and maintenance dept More

by torresgary68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2023

My keys were lost by the service department and told the lost key would be deactivated which I believe to be untrue as my spare key still works. More

by mathewd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2023

Great customer service took care of all my vehicle needs will definitely be back and recommend More

by Julio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 30, 2023

The service provided to me was great. I am very happy with the outcome of my visit More

by SGTJARQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 30, 2023

Great costumer service and communication with the service advisor Lazaro. All issues with my vehicle were properly taken care off. My only complaint was the rental car services. Only one representative work More

by ruzzo305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 30, 2023

The best customer service I’ve had in many years, thanks to Felipe Francisco, i would highly recommend him he is very professional More

by bettybu10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 30, 2023

Salesman don't have enough knowledge of the vehicles, was not to happy with the negotiations and financing tactics which when ove 8 hrs More

by NATHYLEZAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

May 30, 2023

Very good services , It is a pleasure to be attended by Christopher Gil in a friendly and expert way 👌🏻😍 More

by MARIAJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gil
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Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 28, 2023

Every time I come to the dealership they are helpful and friendly I get in and out quickly More

by XINCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 28, 2023

Paula is an amazing resource for the company as her customer service skills and attention to detail are excellent. She set proper expectations and, ultimately, my issue was resolved in a relatively sho More

by STEPHIE1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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