Kendall Dodge Chrysler Jeep Ram - Service Center

First time visit was very poor. After calling to see if I needed to schedule an appointment for an oil change they said just drive in. When I arrived, there were a few cars in line After calling to see if I needed to schedule an appointment for an oil change they said just drive in. When I arrived, there were a few cars in line waiting for service. Out of all the staff members walking around, no one was taking care of customers. ZERO. No one to greet customers, offer help, provide info, sign people in, nothing. I had to get out of my car and track someone down who could help me cause no one knew what was going on. After getting conflicting info, I discovered that I had to go inside the building to register for an oil change. How was anyone in the line supposed to know that? Kudos to all the employees that were walking around all those customers that were in line AND OFFERED ZERO HELP. After eventually getting signed in, they did offer me a shuttle home while they worked on my truck. I paid extra for free oil changes and maintenance. I hope this is not how they usually conduct business. More

Great service our service manager was great. The repair went well. If isomething could improve is that the car came back very dirty after being out in the parking lot for 2 weeks waiting for par The repair went well. If isomething could improve is that the car came back very dirty after being out in the parking lot for 2 weeks waiting for parts. Should have been washed before turning in to me. More

I enjoy the ease of dropping the car off and quick service and the friendly atmosphere. service and the friendly atmosphere. More

Great work completed. Fidel and Miguel help me with the car issues. Take a bit longer but great results. Congrats! Fidel and Miguel help me with the car issues. Take a bit longer but great results. Congrats! More

This is best Ram dealer for all best service hands down I love Kendall Dodge!!! There the best! love Kendall Dodge!!! There the best! More

Car be one worst than how it was brought in and many other problems that never had before . Car can’t go into reverse stuck in my garage sine 1/16/2023. Chrysler capital put a major complainu other problems that never had before . Car can’t go into reverse stuck in my garage sine 1/16/2023. Chrysler capital put a major complainu More

I came in and they took care of me right away. They told me my car would be ready in 2-3 days and the car was ready the next day. Excellent work. They told me my car would be ready in 2-3 days and the car was ready the next day. Excellent work. More

This was the best experience I’ve had when taking in my car for a check up car for a check up More

Repair took over a month and poor customer service. I did not get call backs or texts on my calls or text. I am out of town and I will bring my car in it is smoking heavy fumes and vibration which it I did not get call backs or texts on my calls or text. I am out of town and I will bring my car in it is smoking heavy fumes and vibration which it never had. I’ll be bringing my car in Next Friday. More

The location was clean, the staff was friendly and I will be returning for my next service! be returning for my next service! More