Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,473 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,473 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
Sort by
February 17, 2023
Jose Lopez was extremely helpful. He helped me and communicated thru the whole process. He was great! He helped me and communicated thru the whole process. He was great! More
by culturerob
Verified CustomerEmployees Worked With
February 17, 2023
I took my Jeep Outlander for an oil change and Paula was amazing. Paula was very courteous and professional. Paula kept me informed along the way. This is my 3rd encounter with her and she only get better amazing. Paula was very courteous and professional. Paula kept me informed along the way. This is my 3rd encounter with her and she only get better every time. More
by joechema12001
Employees Worked With
February 16, 2023
I had no issues. I was able to drop off my Jeep with no problems and got it back within a couple of hours. Paula was great!!! I was able to drop off my Jeep with no problems and got it back within a couple of hours. Paula was great!!! More
by HEYNERGUTIERREZ
Employees Worked With
February 14, 2023
I previously submitted a review of this dealerships service department that was less than favorable. To my surprise they reviewed it and contacted me. Today I responded back to the dealership and the service department that was less than favorable. To my surprise they reviewed it and contacted me. Today I responded back to the dealership and the service manager Christian, provided A1 service. He test drove my vehicle with me and listened to my concerns. After doing this he was able to determine that I needed PCM updates. He quickly put a technician on the job, and I was out of the dealership in less than an hour. Even though my previous trip to this dealership was not a pleasant experience, today they made up for it. It's good to know that they just don't read these reviews and move on, but they actually follow up and try to make things right. Which is what they did today, MADE THINGS RIGHT. More
by handyd1906
Employees Worked With
February 12, 2023
Service manage Hugo is great to work with. Very attentive, fast service. Backordered item arrived relatively quickly. Appreciate the rental car usage. Very attentive, fast service. Backordered item arrived relatively quickly. Appreciate the rental car usage. More
by aegartner
February 12, 2023
My vehicle was damaged in the Service Dept. Twice this year. This is a new vehicle that took me months to get delivered. Now this. No one has called me for an update. They were supposed to ta Twice this year. This is a new vehicle that took me months to get delivered. Now this. No one has called me for an update. They were supposed to take it to the body shop. Richard Hodges More
by Richard H
Employees Worked With
Other Employees :
Porter who had an accident with my vehicle
February 12, 2023
Jose did a great job getting the problem diagnosed and resolved in a quick timeframe. resolved in a quick timeframe. More
by port34601
February 11, 2023
No English, el lugar está bien presentable, los trabajadores son muy amables, la persona que me atendió fue bien atenta. trabajadores son muy amables, la persona que me atendió fue bien atenta. More
by alexeisanz
Employees Worked With
Yo no me sé los nombres de los trabajadores. Como voy a opinar
February 10, 2023
Exceptional service from the team at Kenfall Dodge. Especially my service advisor Jose who was very attentive. Especially my service advisor Jose who was very attentive. More
by Mike
Employees Worked With
