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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,512 Reviews

2,512 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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October 26, 2021

Staff was very helpful, friendly, attentive and knowledgeable. Service was done quickly. Paula was great More

by Robvillanueva1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 26, 2021

Lack of communication and poor work ethic. I received my vehicle with some of the same damages I had advised them about on my initial drop off. I haven’t had my vehicle in a total of a month and a half. The More

by BACMUSTANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hugo from the service department
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with feedback. We know how valuable your time is and we apologize for any inconvenience this situation has caused you. We are here for anything that you need and can help answer any questions you have about the completion of your vehicle's service. As we would like to speak with you regarding this matter, please include your name and contact information to social@kendalldcjr.com so we can have our executive leadership reach out as soon as possible. Hope to hear from you soon.

October 26, 2021

Took my vehicle in to service to change the oil before a big road trip (which I told my rapid advisor) when I got the truck back the oil had not been changed as the decal stated that I should return for my More

by orly2185
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. We do apologize for any oversight on your vehicle's recent service with us. As we strive for 100% satisfaction, please let us continue to work with you to make this situation right. If you include your name and contact information, we will have our executive leadership reach out to you and ensure you are fully satisfied. Hope to hear from you soon.

October 26, 2021

Great dealership, outstanding customer service and dependable work. Quick in and out for oil change and tire rotation. GM and staff are very personable and professional . More

by REGULLSEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Collado, Ulysses, Ms Bean
Oct 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 22, 2021

I took my truck to the Kendall dodge service location. I was pleased to see how professional they were. They had great communication with me at all times. More

by alexaoc7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 22, 2021

Me regresaron el jeep de garantía con una alerta de engine service y lo deje 15 días para que me lo revisaran bien More

by RODRIGUEZLUIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Lopez
Oct 23, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with information about your service issue. I hope you were able to discuss this matter with one of our service technicians or managers while on-site during the service of your vehicle. If you were not able to obtain answers to your questions or complete the service on your vehicle, please feel free to provide your name, contact information and any questions to social@kendalldcjr.com and we will have a team member speak with you directly to come to a resolution. Hope to hear from you soon.

October 22, 2021

Anthony and Miguel have assembled some true professionals in the Service department. I feel like a VIP every time I stop in for service on my Renegade and Gladiator. More

by Linemaster1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
Oct 23, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 21, 2021

Paola was extremely helpful and professional. Explained the importance of the recommended services for my vehicle. She is the reason I still go to your dealership. She is outstanding! More

by PBRENES25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola
Oct 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2021

I feel very confortable with all employees working in this dealership because the attention is excellent More

by Carlos e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos,Victor
Oct 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 19, 2021

Service has definitely improved over the past few years. Everyone was very nice and professional. More

by jensworld73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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