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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,504 Reviews

3,504 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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September 24, 2022

The service with Paula was goodI am making sure that I was so happy with Paula as my service writer and specially wit the service that she provided and was able to make my experience More

by ORAMIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2022

Gave me the runaround about doing a job that clearly just wasn’t worth their time More

by w.fields0326
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 23, 2022

Shauna was excellent and Paula is the reason I service my vehicle here. Professionalism and customer service excellence is my experience every time. More

by Rogegt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2022

Service department didn't seem too interested and time for service It's taking too long. But I have no choice since it's a lease And under warranty More

by TDIEGO07
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 23, 2022

I have always had great customer service from your service department and quality service and care. I am a loyal customer for over 19 years More

by HOPIEKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 23, 2022

Very helpful and accommodating. I had a issue with enterprise rental the last time I have to bring my Jeep in. And they made sure they saved me a loner to use. More

by id1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 23, 2022

Great service provided for my jeep wrangler when doing regular maintenance as well as emergency repairs. More

by RAMSESRODRIGUEZ8354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 22, 2022

I’ve been coming here for 3 years and the staff are friendly and helpful More

by JOHNSUH001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 22, 2022

I was scheduled for a time to bring my truck in in. When I brought in my truck, I was informed it'd be a week before it was seen. After a week, it still hasn't been serviced. I finally had to pickup my More

by jhwillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 22, 2022 -

jhwillis responded

John Willis, 5307980246, jhwillis@proton.me. I discussed the problem above. But my real problem is that I am unable to get my truck in and serviced in a reasonable time. I hear you only have a single diesel technician, and there's no way for me to verify that my truck will be seen when I bring it in

September 22, 2022

Express lane Service was timely and the process was efficient. I will return for my next service. More

by MVZANARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Sep 23, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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