Kendall Dodge Chrysler Jeep Ram - Service Center

Good service and excellent customer service. I appreciate the accuracy and professionalism. The communication between the myself and the service tech was excellent. I appreciate the accuracy and professionalism. The communication between the myself and the service tech was excellent. More

I tried to call the counselor Lorenzo to check the status of my Jeep I never get in touch with him. The car was at the dealer for almost 4 weeks for service of my Jeep I never get in touch with him. The car was at the dealer for almost 4 weeks for service More

Service was faster than expected and they were friendly and clear in letting me know what's going on and clear in letting me know what's going on More

Even in Sunday they did a great job nicety and fast it only took me 30 minutes waiting for the service awsone only took me 30 minutes waiting for the service awsone More

My truck was towed there over a month ago. Trying to get my service on the phone was xxxx near impossible. Finally after a month and three days of my truck being towed there I went in to get s Trying to get my service on the phone was xxxx near impossible. Finally after a month and three days of my truck being towed there I went in to get some answers. My truck had the transmission go out in it, and the truck had some modifications to it. Now when I lost the transmission back in October of last year Dodge sold me a brand new 8k dollar transmission and gave me a 3 yr/100000 mile warranty. The truck was already modified when they did this. Now that the transmission is blown again and I need my warranty they will not cover it and voided my warranty. The first thing upsets me is that they told me it would be 5 days to get it diagnosed and then I was told two weeks. Well that turn into over a month. I have already spend 2k in rentals from enterprise, and still my truck sits broken. Lesson learned here is that I will take my truck to a small business in the future. More

Great customer service. Helped with my car issues. Wait time was not long. All issues resolved very quickly Helped with my car issues. Wait time was not long. All issues resolved very quickly More

Carlos Blanco is excellent. He is knowledgeable and attentive to my concerns. Building a relationship with a service advisor is very important. He is knowledgeable and attentive to my concerns. Building a relationship with a service advisor is very important. More

Wheni did my service at Kendall CDJR the service advisor was Very professional she answer all my questions, over all good customer service. was Very professional she answer all my questions, over all good customer service. More

Very courteous the service representative that bytheway her name is Paula, she was very nice and knowledgeable and she returned my confidence to the service rendered. Great employee you got there. Thanks. her name is Paula, she was very nice and knowledgeable and she returned my confidence to the service rendered. Great employee you got there. Thanks. Alberto. More

Good attention and service. Representatives are courteous and diligent, waiting room is good and prepared for customers, sometimes the waiting is long. Representatives are courteous and diligent, waiting room is good and prepared for customers, sometimes the waiting is long. More