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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,539 Reviews
Call Service Center (786) 231-2222

3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 05, 2022

I do like this dealer because the people that work here treats you the way they like to treated. Paula is the best if the best, ask for her More

by JSANCHEZCAPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 04, 2022

Excellent service and the person how attend me was really professional, thank you and see you in the next service More

by ANTUANRAAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 04, 2022

Very good service and very professional all the employees.the waiting time was less than an hour this is not my first time here and they are always excellent More

by RNNM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 03, 2022

Ed bastante eficiente y muy atentos al momento de servicio. Buen trabajo terminado con calidad More

by carlmiguelmarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 02, 2022

Atencion inmediata, mi advisor siempre esta atento a todo lo que le pasa a mi carro More

by HEIDYCHEMALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2022

worst service ever. took to another repair shop and fixed my jeep easily. dealer said because my car was old. repair shop said it was the main chip nothing to do with t More

by danette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Aug 02, 2022 -

danette responded

Danette Gossett danette@GossettMktg.com 305-978-6519 They dismissed my car's issue due to its age. Said they couldn't connect the diagnostic because their computer couldn't connect to my vehicle. Dixie Auto said it had nothing to do with a connection problem, it was the main chip. Replacement part was $250.00. Took Kendall 2 1/2 weeks to access my car. Dixie Auto - 2 days. Spoke to the Service Manager at Jeep dealer three times the morning my car was to be towed to Dixie Auto. Said they'd be there at 1pm. Tow truck arrived and he was at lunch. No one would help the tow truck driver. I tried to reach others, no one answered the phone. I had to drive to the dealership, find the manager - no one knew where my jeep was parked or where the keys were. When we did find it, the dealer people walked away. Left the tow truck driver by himself to push my jeep down a row to a position that his truck could reach. No one cared about him or me. I bought my other car at this dealer. I am sorry I ever gave them any of my business. They obviously don't care.

August 02, 2022

Great and prompt service friendly and courteous staff what else do you need to know ? More

by GFIRERUBE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 02, 2022

Me gusta pues las persona son muy nice y lo ayudan a uno a entender lo que hay que hacerle al carro More

by RAQUEL12349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

August 02, 2022

I have purchase several Jeeps Kendall Jeep. I love the service. I feel I have the best service advisor in Paula Bean. I’ll keep coming back again and again. More

by Gonz1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leppez
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Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 02, 2022

Hugo was great assistance. I would recommend any customer to be seen by him. Thank you! More

by DPENA014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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