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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,539 Reviews

3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 02, 2022

Jorge Ruiz was great to deal with. Informative and communicative. Met my deadlines and worked with my schedule. More

by LIDIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2022

Paula is great! Never have an issue with my car when it’s in her hands. More

by KEISHA24_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 02, 2022

Tony is the service manager and he’s got tight reins on the department and so things are done right. More

by ljk007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2022

Muy buen equipo de trabajo, con mucha precisión en sus diagnósticos y su puntualidad. Excelente atención al cliente More

by raaf2807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todo el express team
Aug 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2022

Was given a rental vehicle while my car was supposed to be in the shop for 3 days. This has turned into over 40 days at the dealer, and a charge of over $800 from the neighboring Enterprise, for which I wa More

by TIMCARROLL96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Tim. We have shared your contribution with the team who will be contacting you to better the experience. Enjoy the day.

August 01, 2022

Very helpful, staff is very nice and has a willingness to help their customers with their needs. More

by SANDUCHI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 31, 2022

When I first bought my vehicle, Nick was absolutely great! He made the process of purchasing extremely easy and quick. However, I went to get my vehicle serviced for a suspension problem and the servic More

by DROJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 30, 2022

My experience in this dealership was excellent. Very professional and friendly service. I think Paula should be commended for her excellent service and specially how she takes the time to explain w More

by TOJEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 30, 2022

The service advisor was helpful knowledgeable. I will definitely service my car again at Kendall Dodge. More

by elgriton8819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 30, 2022

Pros: They provided me with a rental free of charge, the door was fixed and came back better than new. The update texts were also a major convenience. Cons: Car wasn't looked at till over a week later aft More

by RNDYLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smiley
Aug 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We welcome your return in the future. Have a great day!

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