Kendall Dodge Chrysler Jeep Ram - Service Center
Miami, FL
3,539 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center
Jorge Ruiz was great to deal with. Informative and communicative. Met my deadlines and worked with my schedule. Informative and communicative. Met my deadlines and worked with my schedule. More
Paula is great! Never have an issue with my car when it’s in her hands. Never have an issue with my car when it’s in her hands. More
Tony is the service manager and he’s got tight reins on the department and so things are done right. the department and so things are done right. More
Muy buen equipo de trabajo, con mucha precisión en sus diagnósticos y su puntualidad. Excelente atención al cliente diagnósticos y su puntualidad. Excelente atención al cliente More
Was given a rental vehicle while my car was supposed to be in the shop for 3 days. This has turned into over 40 days at the dealer, and a charge of over $800 from the neighboring Enterprise, for which I wa be in the shop for 3 days. This has turned into over 40 days at the dealer, and a charge of over $800 from the neighboring Enterprise, for which I was told the rental would be covered as my Lease is under warranty. Upon picking up my leased vehicle, the issue still had not been fixed. Could not recommend this dealership to anyone. More
Very helpful, staff is very nice and has a willingness to help their customers with their needs. help their customers with their needs. More
When I first bought my vehicle, Nick was absolutely great! He made the process of purchasing extremely easy and quick. However, I went to get my vehicle serviced for a suspension problem and the servic great! He made the process of purchasing extremely easy and quick. However, I went to get my vehicle serviced for a suspension problem and the service was disappointing. They kept my vehicle for a week, quoted me $10,000 for the suspension issue, and didn’t even give me options of how or where to get my vehicle serviced. Contacted my personal mechanic who fixed my vehicle for $1200 and within 2 days. I don’t usually write negative reviews but getting your vehicle serviced after purchasing is always an issue and hopefully this brings some sort of attention and drastically needed changes. More
My experience in this dealership was excellent. Very professional and friendly service. I think Paula should be commended for her excellent service and specially how she takes the time to explain w Very professional and friendly service. I think Paula should be commended for her excellent service and specially how she takes the time to explain what the car needs. More
The service advisor was helpful knowledgeable. I will definitely service my car again at Kendall Dodge. I will definitely service my car again at Kendall Dodge. More
Pros: They provided me with a rental free of charge, the door was fixed and came back better than new. The update texts were also a major convenience. Cons: Car wasn't looked at till over a week later aft door was fixed and came back better than new. The update texts were also a major convenience. Cons: Car wasn't looked at till over a week later after bringing it in. Pointless to make an appointment if it's just going to sit there. More