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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,520 Reviews

3,520 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 01, 2022

Took longer than expected, did not wash the car. Wind screen wiper cables disconnected and not put back in place More

by petergdp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Jul 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 01, 2022

The lady who attended me was very nice in my situation with the information with the package. More

by Edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 30, 2022

George was great he took care of everything for me and explained my issue to my satisfaction More

by erickc1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 30, 2022

El servicio es pésimo, sigue siendo lo mismo de hace muchos años . No ha mejorado. Cambian el personal pero la atención y la ayuda es nula , cualquier reclamación a representantes se ofenden . Llevé More

by MFADULCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No recuerdo su nombre . Debe estar en la hoja de servicio
Jun 30, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 01, 2022 -

MFADULCH responded

Qué información necesitan de mí ?

June 29, 2022

Always on point minimal wait time excellent assistance professionals that attend to all inquiries making sure your needs are met still have time to be kind compassionate and polite More

by jimmymath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 29, 2022

Excellent service, the store look clean, excellent personal and fast service, send me notifications and call me when my car was ready. More

by SOJO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 29, 2022

Very poor people skills in the service department, the treatment received was not the best can definitely improve More

by PAROCARPENTRY
Customer Service
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 28, 2022

all good the person who received me was attentive and courteously waiting room good too More

by ramitomarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 28, 2022

The service from Miguel and George was excellent. In the Service Dept. All my questions were answered with urgency. They are very professional. Will go back for any service needs in future. More

by villasuso49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

Jun 29, 2022 -

villasuso49 responded

Very Professional by by rep and all the personnel involve, in the service

June 28, 2022

Service was great, everything was done in a timely manner and my advisor kept me up to date as my vehicle was being fixed More

by Elias824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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