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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,519 Reviews

3,519 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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June 27, 2022

Was very quick. . in and out in the same day .. Great follow up and communication More

by KAREN_GUERRERO73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Jun 30, 2022 -

KAREN_GUERRERO73 responded

José López has Great communication and Great follow up skills which you don’t see enough these day.. Thank You José!!

June 27, 2022

Oil and Filter change was quick and professionally done. The rental car was offered and used. All good. More

by FLUMPUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2022

Everything was perfect & helpful…my Jeep is back to normal and running as new. I can’t thank everyone enough since I was stranded 4 times that day. More

by PSUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2022

Great service and experience, staff was helpful and very polite. I would consider going back. More

by Cic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Macculloch
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 27, 2022

Guys don't go there if you need more than a basic oil change. They will rip you off with exorbitant prices!.. Stay away!!! More

by fred4miami
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 27, 2022

Very nice people, but very slow. A little disorganized and expensive. I would not come here without maintenance package. More

by ROY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy from Finance always goes above and beyond. She is wonderful. , Francisco Mendez
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 27, 2022

Labor shortages hurt this service department. Once handled by Tony the manager, warranty work provided without a hitch More

by kimtom89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 27, 2022

They didn’t test the vehicle for the actual problem. They decided to replaced my tires and say the problem was corrected when it wasn’t. I spent approximately $2,400.00 and my car still have the same is More

by ERASMO Bonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Erasmo. Our service leaders will be contacting you to ensure your complete satisfaction. Enjoy your day.

June 27, 2022

Service Manager was polite and professional. Listened to my needs. Needed to return vehicle after first visit as one issue wasn’t fixed. Upon 2nd pickup, the issue remained not fixed. Service M More

by EG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for your feedback. We hope your next visit is most enjoyable. Be well.

June 27, 2022

El servicio excelente,la persona que me atendio súper atenta y amable,respondió todas mis preguntas More

by PAPICHULI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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