Kendall Dodge Chrysler Jeep Ram - Service Center

I waited close to two months in order to get an appointment. Once my vehicle was ready, I waited an hour for the porter to bring me a car that was full of mud, both on the outside and inside. Norma appointment. Once my vehicle was ready, I waited an hour for the porter to bring me a car that was full of mud, both on the outside and inside. Normally there’s a paper placed to protect the floor mat, but not this time. I will say that the service advisor offered to have it detailed but I had already been waiting more than an hour just to pick up my car. More

Lack of communication, and not being on top of things. We would be told we’d get a call back on the status of our car, and unfortunately that wasn’t the case in many occasions, and when we did, we would We would be told we’d get a call back on the status of our car, and unfortunately that wasn’t the case in many occasions, and when we did, we would get the runaround . We were pretty disappointed to say the least… Hopefully it’ll change for the better 🤷🏻‍♀️ More

Great service, friendly and fast staff! Specially Aylin, Keep up the great work! I definitely recommend it to anyone Specially Aylin, Keep up the great work! I definitely recommend it to anyone More

Overall terrible experience. We were lied to about when the car would be ready. No one ever called me. I had to call the dealership every time they said the car would be ready o We were lied to about when the car would be ready. No one ever called me. I had to call the dealership every time they said the car would be ready only to be told they needed more time. This happened three times. I had a terrible experience previously and thought.Maybe it had changed, not the dealership, but it has not. I will make sure everyone knows not to bring their vehicle there. More

Eddy demonstrated a high level of knowledge and was very considerate and efficient with time during my recent service at Kendal Dodge. considerate and efficient with time during my recent service at Kendal Dodge. More

Paula was amazing, nice with great customer service skills. She was able to answer all my questions promptly. skills. She was able to answer all my questions promptly. More

Paula excellent as usual as well as rental department with Yuneysi, and the receiving the car services. with Yuneysi, and the receiving the car services. More

Get in and get out quick, Ms. Paula Bean is very professional and helpful all the time. Paula Bean is very professional and helpful all the time. More