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Kendall Ford of Anchorage

Anchorage, AK

4.0
129 Reviews

1950 Gambell St

Anchorage, AK

99501

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Showing 129 reviews

September 03, 2019

"The Best Experience Ever" Buying 2 brand new vehicles at once, usually it's a headache but with the right salesman with good attitude made it easy. Thank you. More

by Vern Lapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Alderson, Angus Pratt and Matt French @ Finance Dept.
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Hi Vern Lapp! We're so happy we were able to help you out!

September 02, 2019

Great Salesman Ship Working with Gary Stevens to find a used vehicle has been a pleasure. He genuinely listens to what I am looking for and has helped me find what I am More

by Aktrading
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gray Stevens
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Hello Aktrading, thank you; we appreciate your feedback!

September 02, 2019

Check creaking/clicking noise when turning steering wheel Took 2014 Ford Escape to check noise when turning steering wheel. I suspected strut problem since had noise previously with repair. Technician could n More

by Shirmue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Excellent Service Manager (Joe?) & Hailey Jackson
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Shirmue, your wonderful feedback and rating mean a lot to us.

September 02, 2019

Matthew Feichtinger!! I’ve never met a salesman like Matt. The nicest guy. No pressure. Very patient with me. I went for an oil change & drove off with a new truck. Thanks More

by Pamh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Feichtinger
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Pamh, thank you so much for your high rating!

August 27, 2019

Thanks Excellent Service . . . Worked to get me the best deal possible . . . Kudos to Matt F. and Craig L. . . . Stress Free atmosphere. A salesman in M More

by 2ARnAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Feichtinger and Craig Lee
Jan 29, 2022 -

Kendall Ford of Anchorage responded

2arnak, we really appreciate your feedback!

August 23, 2019

Took multiple cars in Tiana hay at the gamble store in anchorage was so helpful and makes all my experience easy and comfortable she knows what she is doing and good at it More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiana hay
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Jason, we really appreciate your positive review!

August 18, 2019

Great buying experience No pressure sale, I was set on buying a Chevy and stopped between AK Sales and South Anchorage Chevy just to have a look. Matthew knew his trucks and More

by Akhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Feichtinger
Jan 29, 2022 -

Kendall Ford of Anchorage responded

Akhunter, we really appreciate your feedback!

August 12, 2019

Great customer service Everyone I spoke with was so nice and ready to help. I was incredibly impressed by how smoothly they were able to connect me with the right people. More

by Reviewer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Talon, Roberto
Jan 29, 2022 -

Kendall Ford of Anchorage responded

We're happy you found our staff to be so supportive during your experience here at Kendall Ford of Anchorage.

August 05, 2019

No appointment times available I called the dealership tis morning for a service time to learn the soonest I could get my vehicle in was 4 weeks out. I've had to wait a couple of da More

by jim3136
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can't remember her name
Jan 29, 2022 -

Kendall Ford of Anchorage responded

We are going through all of our unresponded reviews and realized that your review was never answered. We apologize for the inconvenience you had during your experience with us. If this is a matter you would still like to discuss, please contact us at your earliest convenience. Thank you, and again we apologize for the lack of response.

July 19, 2019

Great experience We went in looking for a new car 6 July, Jonathan was a big help. Only downside is we told them dont need tags about 5 times as I have disabled vet t More

by Barb and Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Steve
Jan 29, 2022 -

Kendall Ford of Anchorage responded

We are going through all of our unresponded reviews and realized that your review was never answered. We apologize for the inconvenience you had during your experience with us. If this is a matter you would still like to discuss, please contact us at your earliest convenience. Thank you, and again we apologize for the lack of response.

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