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Kendall Ford of Eugene

Eugene, OR

Overview
Reviews
Vehicles
4.7
259 Reviews
Call Dealership (855) 981-5490

344 Goodpasture Island Rd.

Eugene, OR

97401

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Showing 259 reviews

August 22, 2023

Very inflexible. Manipulative. Sales person would not return calls or texts after payment cleared the bank. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Amanda & sales Mgr.
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Our Customer Relations Manager, Kevin Hyde, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4290. We look forward to hearing from you.

Sep 20, 2023 -

Steve responded

My biggest concern in this transaction was that Amanda Davis would not return my calls or texts concerning the replacement of a missing key after my check cleared. I got the feeling that once you had my money she was done with me. Maybe there is an explanation. Also, how can I get a question answered about a technical issue with the vehicle without scheduling an appointment?

Helpful
July 31, 2023

Dealership was very efficient at finalizing the sale and cooperative given that I was an out of state purchaser. More

by robertcareless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Mendonca
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Helpful
July 20, 2023

I work for a company that is forced to take our vehicles to this dealer. Every time I have taken a work vehicle I to Kendell they say they have fixed the issue. However it is never fixed correctly the first More

by Dewpoint300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Our Customer Relations Manager, Kevin Hyde, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4290. We look forward to hearing from you.

Helpful
July 11, 2023

Martin & Bella were a big help during our purchase of our vehicle. They were very patient with our questions & concerns. More

by sm7gkids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus & Bella
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Helpful
July 06, 2023

Go see Kendall for all your Ford vehicle needs. From Sales to Service they're on the ball and will make sure you're well taken care of. I will continue to make them my first call for all our vehicl More

by Jordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan, Wayne, Keith, Mike, Ryan, Trevor
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Sep 19, 2023 -

Kendall Ford of Eugene responded

Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Eugene!

Helpful
June 23, 2023

I worked with a nice group of people, so far I'm very happy with the vehicle I purchased. More

by Ryan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackson
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Helpful
June 17, 2023

Fast and easy . Very good . Did not want to spend a lot of time , and didn’t More

by Frunkit
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
Sep 19, 2023 -

Kendall Ford of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Helpful
May 27, 2023

Nate, the salesperson and Dylan, the Business Manager were all very nice, friendly, and treated us with respect. Even though it took 6-hours, it was a pleasant experience. Thank you. More

by RPCapt3422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate & Dylan
Report | Print
Helpful
March 19, 2023

Found a pre owned vehicle that fit what I was looking for. Gave me a competive no haggle price and even delivered my truck to me that night. More

by shnumber4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 21, 2023 -

Kendall Ford of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
March 06, 2023

Austin Barker from the Kendall Chevy dealership and Ryan from Ford worked together to make my dream come true they both where very professional they went above and beyond there duties to make this happen I More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Barker / Ryan from Ford
Report | Print
Mar 22, 2023 -

Kendall Ford of Eugene responded

On behalf of all of us at Kendall Ford of Eugene, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Austin Barker. We will be sharing your feedback amongst our team. Take care and enjoy your new Bronco!

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