Kendall Ford
Bend, OR
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212 Reviews of Kendall Ford
I bought this truck from Kendall ford Prineville. Fast, easy and a great group. I was in and out in about an hour and a half in my new truck. Awesome. Fast, easy and a great group. I was in and out in about an hour and a half in my new truck. Awesome. More
I have been purchasing new Ford vehicles from the Bend Ford dealership since 1972. I was worried when Kendall bought Roberson Ford but they have provided great customer service in both sales and service. Ford dealership since 1972. I was worried when Kendall bought Roberson Ford but they have provided great customer service in both sales and service. I have ordered vehicles thru Larry Russell for years and highly recommend him. He makes the experience really good. More
!!! DONT BUY ANYTHING FROM HERE!!! Typical used car dealership. High pressure, illegal "company policies", unkept promises, the list goes on. I had everything setup before walking in the door. The OTD dealership. High pressure, illegal "company policies", unkept promises, the list goes on. I had everything setup before walking in the door. The OTD price worksheet provided by salesman, pre approved for financing from my own bank, they entire transaction should have taken 30min tops to print the financing paperwork from the CUDL system I knew they had, sign and drive out of there. They still played games. Made me fill out a credit app, try to get me to finance thru them for a lower rate, sell me extended warranty, raise the agreed upon OTD price, etc. I told them I didn't want any of that stuff and that I wasn't paying a penny over the agreed upon price. I stick to my guns and told them, one more inconsistency on anything we agreed upon, I'm walking that door. They eventually caved but we were still there for over 4 hours. Absolutely, ridiculous experience. Never again with this dealer. NEVER!!!!! More
Very helpful when ordering a van. We requested serval changes after the order was placed and they were able to accommodate us. Great customer service. We requested serval changes after the order was placed and they were able to accommodate us. Great customer service. More
I have had my car serviced at Ford since I bought it. But… I checked in at 7:30a at the service department when they opened. I had to wait; I was not out until 9:15a just for an oil change. They don’t ac But… I checked in at 7:30a at the service department when they opened. I had to wait; I was not out until 9:15a just for an oil change. They don’t accept reservations so it is either wait or drop my car off and pick it up later. Either way is rather annoying. The service evaluation indicated I had some leaks that needed to be addressed. I called to make an appointment and got voice mail, so I left a message. Now three days later I have received no call back. Just a little frustrated!! More
Kendall Ford is truly professional from sales to service. I have purchased four trucks from the dealership and have had always had great customer service. I have purchased four trucks from the dealership and have had always had great customer service. More

