
Kendall Ford
Bend, OR
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154 Reviews of Kendall Ford
I have been so disappointed with the service I received from Kendal Ford when purchasing a car this summer. First, they told me a 100 (+) point inspection had been done on the vehicle but the battery w from Kendal Ford when purchasing a car this summer. First, they told me a 100 (+) point inspection had been done on the vehicle but the battery was 6 years old and kept dying on me. They told me to go to quicklane to get it looked at. There was corrosion all over the battery and not only were they going to put the battery back in without cleaning it - they didn't want to take any responsibility for the battery. After three visits I could only get them to replace the battery if I promised to give a good review online. They also gave me an IOU for a rack system with the purchase of the vehicle. After taking the vehicle back in twice, the rack system is still scratching the paint of my car because it was installed incorrectly. Now they are ignoring my concerns when I try to call their inadequate service to their attention. I have owned Fords all my life. I used to know the previous owner of Kendal Ford - maybe it all went down the drain with new ownership. I will never give Kendal Ford my service again. I suggest no other women, or anyone else give them business. I get the distinction sense they think they can give me worse service because I am a woman. Although my sales person Brian sometimes seemed like he might be advocating for me - over all I got the sense that he was just like every other car sales man I have ever met and didn't really provide the service I had hoped for. More
It was time… and you had enough stock for us to make enough comparisons. Everything was smooth sailing. Young Bailey did a good job for us. He represented you well. enough comparisons. Everything was smooth sailing. Young Bailey did a good job for us. He represented you well. More
First and foremost Paul Stenzel our salesperson was wonderful. He was friendly, helpful, easy going and knowledgeable and not pushy at all. No-one we interacted with was really pushy. The only nega wonderful. He was friendly, helpful, easy going and knowledgeable and not pushy at all. No-one we interacted with was really pushy. The only negative was the amount of time it took to complete the transaction. More
Jill was awesome to work with, made everything easy for me. Highly recommend her! I will absolutely come back to her for any future needs. me. Highly recommend her! I will absolutely come back to her for any future needs. More
I've bought upwards of 15 vehicles from dealers over the last 5 decades from Land Rover's hands on relationship to Tesla's digital relationship. Hands down Paul Stenzel is the most informed, relaxed and gen last 5 decades from Land Rover's hands on relationship to Tesla's digital relationship. Hands down Paul Stenzel is the most informed, relaxed and genuine agent we have worked with and we will again. More
I was shopping around for a used truck or SUV for over two weeks when I found a Ford Ranger on CarGurus that was a close match to what I was looking for. The only problem is that it was a 5 hour drive to two weeks when I found a Ford Ranger on CarGurus that was a close match to what I was looking for. The only problem is that it was a 5 hour drive to pick it up. I asked if they would deliver and they replied yes. I decided to meet them in Eugene so their drive would be only 3 1/2 hours. I would highly recommend Kendall Ford of Bend. More