Kendall Ford

I bought a used vehicle at Kendall Ford in Prineville with the intention of giving it to my grand daughter to take with her in 3 weeks to go to college. . The vehicle was just traded in when we looked at with the intention of giving it to my grand daughter to take with her in 3 weeks to go to college. . The vehicle was just traded in when we looked at and purchased. It had not been detailed as of purchase. After signing all the papers and closing the deal, we left the vehicle at the dealership for detail. When my grand daughter came back the next day to pick up the vehicle, it had been washed but interior might have been vacuumed, but not anywhere close to clean. The carpet was not shampooed. The most visible were the many spots or stains on the headliner. The dirty headliner is almost what you could call disgusting and when I saw the vihicle, I was totally disapointed in the detail. My grand daughter is leaving for college in 10 days and would appreciate a better detail of the vehicle. We live in Sisters so detail work in the Bend store would be more convenient for us than driving to Prineville . Please contact me at your convenience for your reply. Everything else went well with the purchase. Thanks Gary 541 480 1013 More

I've had my 2001 F350 serviced at the Quick-Lane since +/- 2007, and always had great and friendly experiences--until my most recent visit. This visit was tainted: The steering wheel was oily/greasy/grimy +/- 2007, and always had great and friendly experiences--until my most recent visit. This visit was tainted: The steering wheel was oily/greasy/grimy. Please note my recommendation will/would include the dirty/grimy steering wheel. More

They are always too busy to get my truck in within 6 weeks. I have a 2020 F-150 and have had several problems with it but can never get it in and have to use anothe car while waiting. They need more tec weeks. I have a 2020 F-150 and have had several problems with it but can never get it in and have to use anothe car while waiting. They need more techs and a bigger shop. More

friendly people. they helped me facilitate an order during a frustrating time for wanna be Bronco owners. they helped me facilitate an order during a frustrating time for wanna be Bronco owners. More

Friendly people and great service. They do a great job reviewing the service. Very Timely. They do a great job reviewing the service. Very Timely. More

Our experience with Kendall Ford of Bend, has been perfect! Our salesman Matt Schmitz was fantastic in seeing we got what we wanted. Perfect Dealer! perfect! Our salesman Matt Schmitz was fantastic in seeing we got what we wanted. Perfect Dealer! More

This dealership is the only place that my wife and I use for service. Their service department has never disappointed me and keeps us updated on how whatever work we are having done is going. Highly recomme for service. Their service department has never disappointed me and keeps us updated on how whatever work we are having done is going. Highly recommend this department if you need work done. More