
Kendall Hyundai
Miami, FL
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Today I witnessed the rebirth of Kendall, Hyundai. Currently they are remodeling, but even in these conditions they are hitting it out of the park. I was able to make an appointment with the automated Currently they are remodeling, but even in these conditions they are hitting it out of the park. I was able to make an appointment with the automated system and received service within an hour of making my appointment. The service team rep Jeus Calderin was very amiable, knowledgeable and caring. I had to work that day and they were kind enough to help me with uber so that I could make it to work and back when the repair was complete. Jesus was very communicative and kept me posted on the progress. Finally, someone is bringing excellent customer service back to Miami. I am very grateful and appreciate the diligent efforts of my service representative and the very excellent mechanic who fixed my baby. Please accept my most sincere gratitude. Kudos to your team. Everyone excelled today. From the young lady who first received me, to the service rep and mechanic. Very well organized and efficient service department. I commend you all, wish you the very best and may God bless you. More
Quiero mostrar mi satisfaccion de poder comprar otro vehiculo en Kendall Hyundai conun pago de $350, he comprado mas de 8 vehiculos en esta tienda, siempre me ha atendido el Señor Cesar Caseres que siem vehiculo en Kendall Hyundai conun pago de $350, he comprado mas de 8 vehiculos en esta tienda, siempre me ha atendido el Señor Cesar Caseres que siempre me ha ayudado con una excelente atencion y respeto lo recomiendo a cualquier persona que quiera comprar un vehiculo gracias Cesar Caseres por ayudarme More
By far the worst experience in my entire life, in any aspect. I called the dealership on Monday to confirm a Vehicle was available for sale. I explained I would be bringing cash to purchase. They did and aspect. I called the dealership on Monday to confirm a Vehicle was available for sale. I explained I would be bringing cash to purchase. They did and I asked them to confirm against Thursday. They called me Thursday and confirmed and also texted me to confirm. I go there and they say sorry we sold the vehicle. And try to get us to buy a different car for 7 grand more and just finance it. It gets worse from here. The used sales manager blames me for not asking to put money down to hold the vehicle. Which is asinine when they could have just said sorry we sold vehicle and I wouldn’t have purchased tickets Thursday night. So now I’m out near $1700 dollars I flights for my kids and I, plus I have to try and find and pay for flights back. It’s also gets better. They come back and try to negotiate it for 5k more then the other one and instead go from apologies to saying they didn’t do anything wrong and they aren’t in the business to lose money. Even though I just lost money trying to do business with them. I ask for the GM and they send the same guy over and over. This is the most unprofessional operation I’ve ever seen for a company. They care only about making a super high profit and have zero concern about the customer. Stay away from here. More
UGH! I am so disappointed with their service! I spent a ton of money on a new 2025 vehicle and they have yet to address my problem! No updates and my NEW I am so disappointed with their service! I spent a ton of money on a new 2025 vehicle and they have yet to address my problem! No updates and my NEW car which I have brought back 3 times stills sits at their dealership! SMH and I am still waiting! Haven't drove it in over a week but I had to make my payment. Wish someone would solve my problem before I have to involve my attorney. such a shame that just communication and action could have solved this problem. More
Construction at this dealership is a nightmare to navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great-I feel bad that they have to deal with all the confusion with the construction and still try to provide great customer service. More
Went in to look around but ended up leaving with an Elantra, Erik Posada helped me out. He was very patient and extremely knowledgeable, great customer service! Elantra, Erik Posada helped me out. He was very patient and extremely knowledgeable, great customer service! More
The dealer did not solve any of the problema the cat had, the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door tha the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door that is broken and do not close, terrible experience More