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Kendall Hyundai

Miami, FL

Overview
Reviews
4.0
695 Reviews
Call Dealership (786) 590-4070
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15895 South Dixie Highway

Miami, FL

33157

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Showing 695 reviews

October 15, 2024

Takes too long and does not provide a loaner for included service for a leased vehicle. More

by bfalls4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ones fault just not good service
Report | Print
Oct 19, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 15, 2024

Service advisor was great. Working out a situation that I shouldn’t have paid was not even tried. I had a situation that I had to contact Hyundai. Not happy with management dec More

by BARLETTABROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesús in service
Report | Print
Oct 19, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry you didn't have the best experience , and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 15, 2024

Excellent service I got at this dealership. I would totally recommended it to my friends and family. More

by CARY0_72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik posada
Report | Print
Oct 16, 2024 -

Kendall Hyundai responded

Thanks for your feedback on your recent visit to Kendall Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

October 14, 2024

The service may be very good, but the customer service is bad. Because they don't have a place to wait for the car that is in service, and if they do, they don't talk to you at all. More

by nicoestevez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not going to give the name because it belongs to the dealer
Report | Print
Oct 15, 2024 -

Kendall Hyundai responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

Very professional in human relations and in technical advise.Early response to appointments request and in service delivery. More

by cesarjsantoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Caceres, Luis Dominguez
Report | Print
Oct 14, 2024 -

Kendall Hyundai responded

Thank you so much, Cesar, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2024

The service rep was very nice. The service was fast. I would definitely be back there. More

by drosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have her name
Report | Print
Oct 15, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your service experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

October 14, 2024

Service took many weeks, no loaner car available and service advisor could not communicate in English. More

by LGREWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I had no contact with the listed employees
Report | Print
Oct 17, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 13, 2024

Una atención especializada por todos los que me atendieron desde el vendedor hasta la muchacha del seguro More

by mericamejo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Calvino
Report | Print
Oct 13, 2024 -

Kendall Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kendall Hyundai.

October 13, 2024

Service was fast and what it was request was done only thing the lease dint cover the las oil check and tire rotation it was on mile with lease contract More

by yoandry19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one was with me
Report | Print
Oct 13, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2024

excelente atención, la persona q me atendió fue súper atenta, y me fui con lo que quería More

by lauragomezgarcia94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Liriano
Report | Print
Oct 13, 2024 -

Kendall Hyundai responded

Thank you so much, Laura, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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