
Kendall Hyundai
Miami, FL
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Great customer service. I appreciate them checking my oil health despite needing an additional 2k miles for my service at 15k miles, not 13k I appreciate them checking my oil health despite needing an additional 2k miles for my service at 15k miles, not 13k More
My experience was very positive from the get go. I reached out via the web and Nicole contacted me right away and put me in contact with Robert Torres my salesman. The sale went well and Robert was I reached out via the web and Nicole contacted me right away and put me in contact with Robert Torres my salesman. The sale went well and Robert was very knowledgeable and the finance lead Waylin was also great. Overall outstanding even though the dealership is going through a renovation construction phase to make it better. Thank you! I am enjoying my Palisade Calligraphy Night Edition! More
Excelente atención gracias x sus atenciones cualkier duda q se me presente claro q hoy donde ustedes muy atentos con mi persona gracia atentamente ana alarcon muy amable q se me presente claro q hoy donde ustedes muy atentos con mi persona gracia atentamente ana alarcon muy amable More
It was the worst car buying experience of my life. I’m surprised I actually bought the car there, but I really loved the car. My sales rep Mike was a good guy. The manager was super sleazy and boarder I’m surprised I actually bought the car there, but I really loved the car. My sales rep Mike was a good guy. The manager was super sleazy and boarderline dishonest. It left me feeling I could not trust anything they told me. They said one thing as I left the previous day, then when I came back, suddenly the deal was thousands more than I was led to believe. Horrible. Then, there was confusion as to the trim level of my Ioniq 5. I test drove sel, and clearly communicated I wanted the specific car we test drove. The paper work said SE. I had to walk out to the car twice to prove it. Then, they sent me off with a 30% charged battery, and no cable to charge the car. Unbelievable!!! “Don’t worry,” they said…”you have a free membership to electrify America, just sign up with the code.” Well, 3 days later, the code STILL is invalid. The electrify America support is doing an investigation to see if the vin number was stolen, a common occurance at Hyundai, they said. Now that I finally have the electrify america account, 75% of their chargers in south miami are broken, and there is usually a line of 4 or 5 cars waiting to charge (which will take 2 or 3 hours). Really? And you don't send customers home with at least a level 1 charger. Horrible. You guys better do something to make this right. I expect a call from corporate and the general manager of Hyundai Kendall. More
Joshua’s customer service is unmatched! He is super helpful and always goes above and beyond to make sure everything we need is taken care of. He is super helpful and always goes above and beyond to make sure everything we need is taken care of. More
The process was easy and fast. Effective communication and profesional. My Specialist (Nicholas) was courteous and answered all my questions. I had no inconvenience and I Will cont Effective communication and profesional. My Specialist (Nicholas) was courteous and answered all my questions. I had no inconvenience and I Will continue to use Kendall Hyundai location for my future service. More