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Kendall Hyundai

Miami, FL

4.0
694 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 694 reviews

August 09, 2024

Your service was horrible my car was almost 4 hours in the dealer and no one called me and when I tried calling someone got the call and never came back More

by KARELIAESPINOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Garcia
Aug 13, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 09, 2024

Le aconsejo a todos los clientes que lean bien los contratos para q no se sientan robados ni engañados.Nadie te habla de tdo lo que tnes que pagar cuando terminas un contrata de lease o los cargos que More

by Cuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
El cliente no es importante,lo importante es venderte un auto.
Aug 13, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 08, 2024

I will not buy another Hyundai vehicle. I had to wait over one month for my car to be fixed. Then, when it finally was fixed, trying to get a sales person to reconnect me to my car again, More

by Fishkindm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jashminia in sales finally came and she was knowledgeable.
Aug 13, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 08, 2024

I was charged $ 323. 00 for a diagnosis not needed. The service writer did not know that you have a collision center to repair the damage in my car han charged me a diagno More

by jesusamat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crisnel Francois
Aug 11, 2024 -

Kendall Hyundai responded

Providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 08, 2024

Staff was professional and friendly. My appointment was on time. I received all information I needed More

by nalcarazr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Duarte - 5 stars
Aug 08, 2024 -

Kendall Hyundai responded

Thanks for sharing about your experience with Kendall Hyundai. Karel and our service team appreciate your business and hope to see you again soon!

August 08, 2024

Hasta el día de hoy estoy satisfecho con el servicio que me le an dado a mi Auto More

by ERVINGGALARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel Fuentes, Shawn Powell
Aug 08, 2024 -

Kendall Hyundai responded

Erving, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2024

Work was great for my car. Going to bring back for other maintenance. Thank you More

by ECOBBBUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi Ramos
Aug 08, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. Naibi and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

August 08, 2024

Appointment was available as soon as I need it. My car’s issue was resolved More

by YAHIMALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossana Bernal
Aug 08, 2024 -

Kendall Hyundai responded

Thank you, Yahim,! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rossana met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 08, 2024

This dealership is the worst. I had an appointment at 10:15 and I was there for over four hours when I checked back at 2 o’clock they told me there were two people in front of me More

by ARYLOURUBIN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Aug 11, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 07, 2024

Joshua at was extremely professional and courteous. I would highly recommend this dealership to family and friends. More

by BETHEL.DUANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Aug 07, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad Joshua was able to help, and we hope to see you again!

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