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Kendall Hyundai

Miami, FL

4.0
694 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 694 reviews

August 04, 2024

From destroying my phone mount (to obtain maximum AC ) and not say anything, to the hidden charge of utilizing a credit card, or the representative stating that a alignment is need when tires were just pu More

by Leightonsaint82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 08, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2024

Mr. Josh Pallo should definitely be commended by Kendall Hyundai for his expertise, professionalism, and customer service excellence for Kendall Hyundai customers. Mr. Pallo is a "man of his word" who is pr More

by IVETTEINMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the "Parts" Department is excellent!, Joshua Pallo
Aug 05, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with Joshua and our team. We're glad to hear we delivered such a great experience!

August 03, 2024

Josh was very helpful in resolving my car issue not to mention the technician Matt he was very honest and found the correct issue of my car. They managed to get my car fix in less than a week. I will defi More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Joshua Pallo
Aug 05, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh and Matt met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 03, 2024

Very professional and courteous Luis is a fantastic salesman I will recommend this dealership and sales person to friends and family. More

by JULISSALANDRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Liriano
Aug 05, 2024 -

Kendall Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Kendall Hyundai!

August 03, 2024

Every time I go is always a problem, and the manager has no customer service at all, Im bever buying this type of car anymore More

by uchihandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ale hereida Manager
Aug 08, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 03, 2024

Run down bldg. sales efforts are poor limiting to order taking, service center needs improvement More

by Mikeastein
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Aug 08, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 03, 2024

I can’t believe this Deler doesn’t have transportation for the customer when they take the car for service. I had to wait three hours for my car. More

by rodfifo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 08, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 02, 2024

I was quite bothered by the fact that nobody in the service department spoke English. When they realized I did not speak Spanish I was pushed off till the one person that was willing to try came along. More

by edlaurion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Aug 05, 2024 -

Kendall Hyundai responded

We appreciate your business. We'd like to know more about your visit and try to address these issues in more detail. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 01, 2024

Very courteous and tried to move my vehicle to be able to be repaired ASAP More

by DAISEYKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
Aug 02, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2024

I was pleased with the time and customer service of my last appointment. My advisor Karel Duarte was very helpful and courteous, I received great customer service from him. More

by MINOS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAREL DUARTE
Aug 02, 2024 -

Kendall Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

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