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Kendall Hyundai

Miami, FL

4.0
693 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 693 reviews

July 13, 2024

Bad Customer service. My car was ready and parked for more than one hour and nobody told me and when l notified to the agent he was laughing at his cellphone and couples m More

by JANETTEDuran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel Francois
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience, Janette, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 13, 2024

Unprofessional, did not have the part that was needed to complete a repair that was on recall but did not let me know until hours later so i had to inconviniently find ride from the dealer to work and back More

by cactuslovers
Recommend Dealer
No
Employees Worked With
Cant recall, not listed
Jul 16, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 12, 2024

Terrible customer service, no accommodations recall four hours no notice, mechanics great but the other service was terrible More

by dadams1947
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 11, 2024

My experience was excellent! And the whole buying experience was very professional. The salesperson was very knowledgeable and friendly. More

by cpt.crab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Zamora, Luis Dominguez
Jul 11, 2024 -

Kendall Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 11, 2024

The staff is very professional and respectful. 100% recommended. Reasonable waiting time without having appointment. More

by FIND.YELIYELI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo, Anwar Alfatesh
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2024

Josh is amazing. His support , knowledge and customer service is top notch by going above and beyond to solve issues timely! More

by PAOSPINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear that Josh was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 11, 2024

The person I dealt with this time was great but the time before was awful. They didn’t alert me that I needed to do all these maintenance updates so when I went this time around I spent 400… ridiculous More

by p_ileana14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 14, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 10, 2024

Great service every time I have visited for an oil and filter change. Would highly recommend! More

by julior118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Jul 10, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 10, 2024

Very good service and prompt to act. They assessed the problem and gave a good solution to my problem. More

by Olguindanilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi Ramos
Jul 10, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

July 10, 2024

Good customer service and mechanical check up The only hurdle was Uber that screwed up the address More

by Marta Vila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christen Francois
Jul 10, 2024 -

Kendall Hyundai responded

Hi Marta: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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