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Kendall Hyundai

Miami, FL

Overview
Reviews
4.0
693 Reviews
Call Dealership (786) 590-4070
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15895 South Dixie Highway

Miami, FL

33157

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Showing 693 reviews

July 07, 2024

I scheduled 15000 mile service and on time they took me and the car . They said it would take 4hrs and they called me on 3. All recalls were addressed together with the 15000 mile recommended services. More

by GOUDIEJA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service writer was none of these shown he was a bald man Francois I believe was his last name
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Jul 08, 2024 -

Kendall Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kendall Hyundai.

July 07, 2024

Christnel is always great but management is terrible. I will no longer visit this location More

by btho0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel
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Jul 11, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 07, 2024

Brought my car in to fix something and the mechanics broke something else. This was weeks ago. Texted & called my service advisor many times to bring the car back in to fix. He still hasn't responded to More

by IZQUERDORACHEL
Recommend Dealer
No
Employees Worked With
Joshua Pallo
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Jul 11, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, Rachel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 06, 2024

Everyone is ready to assist and take care of you needs. Great serveice and my car was taken care right away More

by RASENSI05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
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Jul 08, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2024

Terrible client service. Impossible to speak to your service advisor. They assign you an advisor and you can never speak to different one. You can leave multiple messages and More

by JEHAFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina
Report | Print
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 05, 2024

I told them I did not speak Spanish but they still had someone attend to me that hardly spoke English. Nobody called me when the part arrived so that I could schedule an appointment. Overall: lack o More

by Saira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karel Duarte
Report | Print
Jul 08, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 05, 2024

They ran my credit without authorization and I loss 10 point. The manager is rude. I went on 06/01/24, they assured me a price and they changed it when I paid. More

by rodrigocordobaok141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Hernandez
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Jul 08, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 05, 2024

Best experience ,will recommended to my friends or relatives in the future most definitely buying a hyunday int the future More

by cristian.msf23
Recommend Dealer
Yes
Employees Worked With
Erick , Anwar Alfatesh
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Jul 05, 2024 -

Kendall Hyundai responded

Thank you, Cristian, for sharing your thoughts about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

July 05, 2024

They are very nice and courteous . They did a very good job on the car More

by MENDOZAGRLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesud
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Jul 05, 2024 -

Kendall Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 05, 2024

Jorge fíen muy amable, honesto y se ve que conoce su trabajo a la perfección More

by kiikoas99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Jul 06, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jorge here at Kendall Hyundai.

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