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Kendall Hyundai

Miami, FL

4.0
693 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 693 reviews

July 01, 2024

Excellent service. Very professional and timely. It was a pleasure to do business there. Thank you. More

by Leonor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel
Jul 02, 2024 -

Kendall Hyundai responded

Leon, It's great to hear that Karel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

July 01, 2024

It was effective and timely. The representative was very friendly and helped with drop off and pick up of car. More

by Kristyscott1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi Ramos
Jul 02, 2024 -

Kendall Hyundai responded

Kristy, Thanks for sharing about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

July 01, 2024

After the service my clock is not working, navigation is still not working, car is telling me service is due, tire pressure is uneven. I reached out reporting issues and no one responded. I’ve had this car More

by patriciaarena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector was friendly and kept me informed of delays. I don’t know who worked on my car.
Jul 05, 2024 -

Kendall Hyundai responded

Patricia, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 30, 2024

Jesus was a nice guy. He tried to speak English. I was promised a loaner. I did not get it. I was not reimbursed for my having to return when car broke down again. More

by DLIGHTNHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Jul 04, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2024

Great customer service. Took longer than expected but great job thank you Jesus. Highly recommend More

by southernbygrace2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 30, 2024 -

Kendall Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kendall Hyundai.

June 30, 2024

I went to many dealers. Most of the dealers had very good customer service. But with you I did not feel the same. Feelt like 'you buy it or walk away' attitude. This is my th More

by GREYFERNANDES5663
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Hernandez
Jul 01, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 30, 2024

Eduardo our seller rep is excellent person. Help us to obtain our car. Very satisfied More

by ritaespinosa1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Ferrer , Luis Dominguez
Jul 01, 2024 -

Kendall Hyundai responded

Thank you so much, Rita, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eduardo! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2024

Service is always great . Joshua is very helpful and always aim to please. You do need to expand as sometimes the wait is long. Need more mechanics! More

by JOANIEBOXER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Jun 30, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Joanie, please let us know.

June 29, 2024

Jesus calderin was very professional with my attention, im very happy with their attention ☺️, so More

by DOCRDELPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus calderin
Jun 30, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 29, 2024

Service was great. I just wish they would’ve identified the problem with my air-conditioning. More

by wambros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 30, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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