Kendall Hyundai

I'm less than thrilled with Hyundai in general. It all stems from the moment we were convinced to purchase the vehicle we ended up with, despite us wanting it to have, at the very minimum, power se It all stems from the moment we were convinced to purchase the vehicle we ended up with, despite us wanting it to have, at the very minimum, power seats. All because our vehicle died and we were in a difficult situation with our time frame. The purchase experience was mediocre,at best. What makes us truly unhappy with Hyundai is the fact that the maintenance plan was not explained to us properly. It is a ridiculous system just to get an oil change. Firstly, it is obligatory to make an appointment. Secondly, you can only get an oil change after reaching 7k miles or 1 calendar year which would seem normal to most, except we don't drive our Elantra often enough so at the 1 year mark of owning the car we are barely reaching 3500 miles. At first, they didn't want to cover the oil change despite the oil life being at 7% with multiple warning light events. The dealership eventually did it, though, and covered it. I believe it was thanks to the service advisor we had which is the only positive thing about this dealership and the only reason we are giving a 3 star rating. Another bad aspect is that the dealership doesn't even offer a ride back home, so we are stuck was l having to wait at the dealership, no matter what. Next the wait, despite it being with an appointment and at 8 in the morning, took for ever! Another bad aspect was the lobby, which was undesirable to be in with the torn seats, was so loud with the cleaning lady and some employees talking in Spanish and laughing way too loud. And finally, there was a salesmen meeting right in the center of the showroom, which is quite small, and the manager or whomever was directing it was incredibly obnoxiously loud, making it even more uncomfortable. Long story short, this will be the first and last time we purchase from Hyundai and we do not look forward to getting our next few oil changes, but unfortunately, we are stuck until we trade this car in. More

I went there twice after purchasing the car, to pick up the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car the fabric car mats that were in the sales contract agreement and still haven’t received it. The seller keeps giving excuses and no ETA for the car mats. I recommend do NOT buy anything here !!! More

Roberto Torres (Salesman) was friendly, courteous, professional, informative and personable . . . staff was same way . . . it was easy to deal with him and staff . . . and easily completed the lease d professional, informative and personable . . . staff was same way . . . it was easy to deal with him and staff . . . and easily completed the lease deal. More

Jesus Calderin provided a great service and attention. Always providing updates and being realistic within timeframes and coverages Always providing updates and being realistic within timeframes and coverages More

Was thankful for the help of the representative checking the warranty of the part needed to be fixed and sticking to the policy. The service was kind and respectful. the warranty of the part needed to be fixed and sticking to the policy. The service was kind and respectful. More

Estoy muy contenta, en especial con el vendedor Adrian Garcia, es muy amable y atento, además ofrece muy buen customer service Garcia, es muy amable y atento, además ofrece muy buen customer service More

Great service every single time I go for any reason I highly recommend this dealer ship highly recommend this dealer ship More

Everything went smooth. We were basically in and out of the dealer, and the deal we were promised by email was honored. We were basically in and out of the dealer, and the deal we were promised by email was honored. More

I am very satisfied with the attention received mainly from Mr. Jorge, very kind and concerned, in my opinion, an excellent professional and salesman. Efficient work team, I congratulate you all. from Mr. Jorge, very kind and concerned, in my opinion, an excellent professional and salesman. Efficient work team, I congratulate you all. More

Muy buena atención y amabilidad en todos los asuntos Eduardo Ferrer nos atendió hasta la entrega del Hyundai con mucha satisfacción y cortesía asuntos Eduardo Ferrer nos atendió hasta la entrega del Hyundai con mucha satisfacción y cortesía More