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Kendall Hyundai

Miami, FL

4.0
693 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 693 reviews

June 26, 2024

My sales representative was amazing, the same as the person who did my financial part. More

by Yoamira1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anwar Alfatesh
Jun 27, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

June 26, 2024

Todo el trabajo realizado por mi asesor automotriz ese dia fue excelente, lo único es que deben ser mas cuidadosos con mi carro, conseguí pisadas y manchas en los bordes de la puerta y yo soy muy delicado More

by german_urdaneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesús Calderón
Jun 29, 2024 -

Kendall Hyundai responded

We're sorry you didn't have a 5-star experience and would love to see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 25, 2024

Bad customer service, almost 2 years to fix a factory defect. At least Josh finished the job so the factory could meet a warranty obligation. More

by RFELIPEAL
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Jun 28, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 25, 2024

Richi was an amazing salesman! I am so grateful for the experience at Kendall Hyundai. More

by ELIZABETHCX3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richi Rodriguez
Jun 25, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richi met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2024

The attention of the employees is very good but their processes mean that customers have to wait at least 2 hours for maintenance services and to make a vehicle purchase and they do not have enough seats More

by Joamex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Torres sales man
Jun 25, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 24, 2024

Good service on time service writer was excellent will go back again work was done on time and perfect More

by CAPUTOLORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo
Jun 24, 2024 -

Kendall Hyundai responded

Hi Lorenzo: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 24, 2024

Considering I was the first one to arrive for an oil change at 8;30am it took them 2 hours to get my car back. There are more staff there than cars and it took a tong time to get it serviced. I had to p More

by JOA_240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one came up to me
Jun 25, 2024 -

Kendall Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 24, 2024

Advisor was very helpful taken care of me right away explain wait them assist with ride home More

by jackie_gallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosanna,Bernal
Jun 25, 2024 -

Kendall Hyundai responded

Jackie, Thanks for sharing your thoughts about your experience with Kendall Hyundai. Rosanna and our team appreciate your business and hope to see you again soon!

June 24, 2024

Terrible customer service they had my car for 2 months before they were able to fix it. Had to be going back and forth with the company in order for them to finally approve the job. More

by noemail_4890956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francois,chrisnel
Jun 27, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 23, 2024

Appointment was prompt and all staff members were friendly and helpful. Would recommend. Tires are expensive. More

by BECKY_LINNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Jun 24, 2024 -

Kendall Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

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