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Kendall Hyundai

Miami, FL

Overview
Reviews
4.0
693 Reviews
Call Dealership (786) 590-4070
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15895 South Dixie Highway

Miami, FL

33157

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Showing 693 reviews

June 10, 2024

Fast, friendly, knowledgeable and very professional. Love all the team members and support staff. Look forward to seeing them again More

by Wandabright5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
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Jun 10, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review, Wanda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 10, 2024

I like to go to that dealer for car service because they are very professional More

by ANAECHENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
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Jun 10, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 10, 2024

Good service, during the check, they found something else that was not working properly y they fix it More

by CMARTINEZM
Recommend Dealer
Yes
Employees Worked With
Cesar Caceres, Joshua Pallo
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Jun 10, 2024 -

Kendall Hyundai responded

We are very happy to hear Cesar provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2024

Profesionales, atentos, amables, pasas un buen rato en el dealer, incluye al taller, todo perfecto More

by TONYROLDAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Caceres, Luis Dominguez
Report | Print
Jun 11, 2024 -

Kendall Hyundai responded

Tony, Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2024

There’s lack of interest and communication among the staff. I didn’t feel confident enough. More

by Maria.fernandez012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naibi Ramos
Report | Print
Jun 13, 2024 -

Kendall Hyundai responded

Maria, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 10, 2024

Worst dealership I have ever done service with. They had my vehicle for over a month and they still couldn’t figure what was wrong. After getting corporate involved they wanted to charge over $2500 More

by PFGIRALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Report | Print
Jun 13, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 09, 2024

Excelente atención y servicios al cliente. Se los recomiendo 100%. Buena gestión de información y calidad en sus productos More

by Frank Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Ferrer Chang
Report | Print
Jun 10, 2024 -

Kendall Hyundai responded

Thank you for sharing your experience with us, Frank! We're happy to hear it went well and truly appreciate your feedback.

June 09, 2024

Josh was honest and transparent about what car needed and what was covered by Hyundai. More

by noscreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Report | Print
Jun 10, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joshua delivered such a great experience!

June 09, 2024

Everyone was cheerful & helpful. They realized the time for work was going to take longer than expected so they sent us home in an Uber-very thoughtful. I do not recall names of peop More

by Dekel2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Report | Print
Jun 10, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2024

Very poor time management for my first service. With an appointment I was told that it will take 1 to 3 hours!! I waited for about 1: hour the was told that it could be another hour so I have someo More

by YMAESBOTIS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Maza
Report | Print
Jun 13, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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