Kendall Hyundai

This my third attempt to receive from this dealer. It was good a few years ago but nowadays is not worth the pain…today I arrived due to a sensor failure. I was told by the “service advisor” that I ha It was good a few years ago but nowadays is not worth the pain…today I arrived due to a sensor failure. I was told by the “service advisor” that I had to leave the car many days…nope. Go somewhere else. More

Jesus Hernandez always makes sure I get the best deals, and always makes the whole process of purchasing so smooth. He always goes above and beyond for his customers. I recommend everyone to go speak to Je and always makes the whole process of purchasing so smooth. He always goes above and beyond for his customers. I recommend everyone to go speak to Jesus to help you with your future car purchases at Kendall Hyundai. More

I WOULD LIKE TO EXTEND MY GRATITUDE TO JESUS HERNANDEZ FOR BEING SO HELPFUL AND KNOWLEDGEABLE ON THE PURCHASE OF MY SUV THE SALE WAS DONE IN A COUPLE OF HOURS NO LONG WAIT THE SIGNING OF THE CONTRACT WA FOR BEING SO HELPFUL AND KNOWLEDGEABLE ON THE PURCHASE OF MY SUV THE SALE WAS DONE IN A COUPLE OF HOURS NO LONG WAIT THE SIGNING OF THE CONTRACT WAS VERY CLEAR LOTS OF CLEAR INFORMATION VERY HELPFUL AND PROFESSIONAL I ALWAYS GET MY CARS AT KENDALL HYUNDAI SALESPERSON IS ALWAYS AWESOME AND PROFESSIONAL I RECOMMEND THIS PLACE AND JESUS HERNANDEZ TO ALL MY FRIENDS AND FAMILY MEMBERS THANK YOU VERY MUCH More

The Service Department, starting with Management, down to the employees, are unprofessional, dismissive and lack professionalism to deal with any customer. I have already contact Hyundai Corporate, where an the employees, are unprofessional, dismissive and lack professionalism to deal with any customer. I have already contact Hyundai Corporate, where an ongoing case is in process, but since I had no choice to go back to the dealership to resolve an issue that THEY caused...and continue to be ignored (ZERO Follow-Ups from ANYONE). Therefore, it's only fair that they receive a scathing review for this, as ALL consumers should be alerted to this sham of a service dealership. The left my car out in the rain....with a broken window that was stuck down...failed to show any remorse or offer sensible resolutions, and continuously drop the ball in contacting their customers- leaving the customer in the dark and chasing THEM! And still....you can't get a hold of anyone who can resolve matters. I've even conveyed this to an email to the GM over a week ago...and received NO acknowledgement, NO reply nor a resolution (or any semblance of trying to save a customer....but hey! they're sales guys are extremely eager to connect with you to try and have you purchase a car from them via a trade. It's laughable. I've been in the sales/business development/Customer Service world for 30+ years, and NEVER have I felt so ignored and dismissed. If there is one silver lining, it would be Natasha, my case manager, who's been responsive, attentive, and empathetic, and offering possible options at her capacity. I intend on continuing to escalate this until SOMEONE of authority at Kendall Hyundai wishes to step forward and provide insight, remedies...and perhaps some remorse?? Thank you for this platform....now, I'm off to continue to convey this to other platforms, as this is simply unacceptable to any customer. More

Stay away from this dealer, big time scammers! And good luck if you can speak to someone for after sales support, including the receptionist And good luck if you can speak to someone for after sales support, including the receptionist More

Naibi was exceptionally awesome! She took the time to listen to my concerns & worries & came through. Naibi followed up & made sure after repairs were done everything is going well. She took the time to listen to my concerns & worries & came through. Naibi followed up & made sure after repairs were done everything is going well. Your company is fortunate to have such a good asset be part of your team line Naibi. “Thank you Naibi.. truly. More

Excelente servicio en este dealer siempre! En la parte del servicio de carros siempre son muy atentos, especialmente Naibi siempre dispuesta a ayudarme a mi y a mi familia! En la parte del servicio de carros siempre son muy atentos, especialmente Naibi siempre dispuesta a ayudarme a mi y a mi familia! More

Feliz con este dealer , desde el día que le compré el carro a Cesar . Siempre tengo mi appointment en el tiempo deseado y los trabajadores de servicio son muy amable . Agradecida con Naivy por su amabili carro a Cesar . Siempre tengo mi appointment en el tiempo deseado y los trabajadores de servicio son muy amable . Agradecida con Naivy por su amabilidad . Si te quieres sentir bien atendido y como en casa . No dudes de visitar Kendall Hyundai . More

I’m going to begin clarifying that my 5 stars are for Naibi not the dealer. My brand new Santa Fe is giving me so many issues that’s unreal. Kendall Hyundai definitely doesn’t even bother. I have been b Naibi not the dealer. My brand new Santa Fe is giving me so many issues that’s unreal. Kendall Hyundai definitely doesn’t even bother. I have been bringing the car to the dealer and nobody seems to care at all until last week that finally Naibi took the time to listen and work with me, definitely the only good thing the dealer has is her. Without a doubt if you want to get things done and find a person that listen to your concerns and help you is her!! More

Hola soy Miguel cliente de Hyundai tengo un elantra 2023 e tenido problemas en reiteradas ocasiones con mi carro el cual estoy muy disgusto, en el dealer la única persona que me a ayudado muy profesional y e tenido problemas en reiteradas ocasiones con mi carro el cual estoy muy disgusto, en el dealer la única persona que me a ayudado muy profesional y puedo decir que en una evaluación del 1 a 10 para mi tiene 11 es un AMOR de persona su nombre naibi, si el resto de los trabajadores de este dealer fueran como ella sería un dealer perfecto, gracias y tengan presente la excelente profesional que tienen en naibi More