Kendall Hyundai
Miami, FL
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AYER ESTUVE EN EL DEALER PARA MI PRIMER MATENIMIENTO Y FUE UN VERDADERO DESASTRE, LA DEMORA FUE DE MAS DE 2 HORAS Y FUI LA PRIMERA EN LLEGAR, LUEGO ME ENTREGARON MI CARRO MUY SUCIO Y LLENO DE MANCHAS DE A FUE UN VERDADERO DESASTRE, LA DEMORA FUE DE MAS DE 2 HORAS Y FUI LA PRIMERA EN LLEGAR, LUEGO ME ENTREGARON MI CARRO MUY SUCIO Y LLENO DE MANCHAS DE ACEITE EN LOS ASIENTOS, LUEGO ME DEMORE CASI 2 HORAS MAS PARA QUE TRATARAN DE LIMPIAR SU DESASTRE, Y AUN ASI NO QUEDO BIEN, YA HASTA DUDO DE QUE SE LE HAYAN HECHO LAS COSAS BIEN AL CARRO, A LA VERDAD NO LE RECOMIENDO A NADIE QUE HAGA SU MAMTENIMIENTO AHI, LOS REPRESENTANTES NO SON LO MEJOR, MAXWUELL B. ME ANTEDIO MUY POCO PROFESIONAL Y AL FINAL NI LA CARA ME DIO. ME FUI MUY MOLESTA POR EL SERVICIO REALIZADO Y POR MI PERDIDAD DE TIEMPO AHI, ADEMAS NI REMUNERACION ME DIERON POR LO SUCEDIDO More
Today I witnessed the rebirth of Kendall, Hyundai. Currently they are remodeling, but even in these conditions they are hitting it out of the park. I was able to make an appointment with the automated Currently they are remodeling, but even in these conditions they are hitting it out of the park. I was able to make an appointment with the automated system and received service within an hour of making my appointment. The service team rep Jeus Calderin was very amiable, knowledgeable and caring. I had to work that day and they were kind enough to help me with uber so that I could make it to work and back when the repair was complete. Jesus was very communicative and kept me posted on the progress. Finally, someone is bringing excellent customer service back to Miami. I am very grateful and appreciate the diligent efforts of my service representative and the very excellent mechanic who fixed my baby. Please accept my most sincere gratitude. Kudos to your team. Everyone excelled today. From the young lady who first received me, to the service rep and mechanic. Very well organized and efficient service department. I commend you all, wish you the very best and may God bless you. More
Construction at this dealership is a nightmare to navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great-I feel bad that they have to deal with all the confusion with the construction and still try to provide great customer service. More
The dealer did not solve any of the problema the cat had, the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door tha the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door that is broken and do not close, terrible experience More
Service always takes to long. Had an appointment at 9:30am and didn’t get in my car till 4:30pm. Also the technician didn’t see that I was missing a lug nut on my SUV. He told me Had an appointment at 9:30am and didn’t get in my car till 4:30pm. Also the technician didn’t see that I was missing a lug nut on my SUV. He told me I needed a new Cabin filter but failed to see I was missing a lug nut. I’m questioning weather a wheel alignment and tire rotation was even performed on my vehicle since he didn’t see that I was missing a lug nut. More



