Kendall Porsche of Bend

I had a fantastic experience at Kendall Audi/Porsche/BMW. Three different people helped me during my purchase and the process was seamless from start to finish. Michael Bowers helped me find the 2018 F150 I Three different people helped me during my purchase and the process was seamless from start to finish. Michael Bowers helped me find the 2018 F150 I was looking for and answered my questions promptly. Sales Manager Jamie Reed was very fair to me in our price negotiation. And finally, Justin Levine helped me finish my purchase at the dealership. Justin was dialed-in and ready for me; I was in and out of the dealership in less than two hours (including a test drive)... if you've purchased a vehicle from a dealership before, you know how fast a 1.75 hour turnaround time is. I never felt like I was being "sold" or pressured to buy anything. They were just there to make sure I was happy with my purchase. Thanks Kendall team! More

Buyer Beware - Especially if purchasing out of state Yikes. Similar to other posters. I bought a car out of state, the negotiation process and getting information on the vehicle in question was okay, Yikes. Similar to other posters. I bought a car out of state, the negotiation process and getting information on the vehicle in question was okay, but not great. The sales team wanted to be helpful with some unusual aspects of the car (aftermarket parts, service history, warranty) - but it took me wrangling them to get useful information. We agreed on a price and I booked a plane ticket. The real disaster started when I flew in to buy the car, first things first - I required 3 sets of paperwork due to typos. I was in a timeline crunch - and I provided _all_ information ahead of time to the dealer. One set of paperwork had my name incorrect (I caught this), the second had the odometer correct (they caught this). What a waste of time unnecessarily - annoying, but whatever, it happens. I took delivery of the car and drove home. Turns out the 3rd set of paperwork also had the wrong odometer reading. The ensuing 8 weeks have involved me trying to get a straight answer from the dealer and guidance in how to get the car licensed in my home state. This resulted in 3 sets of new odometer paperwork, several calls of escalation to Porsche Cars North America, the Better Business Bureau, and to the General Manager of the dealership in attempting to get the car licensed. This has been an ordeal not worth the price of entry. For a transaction of this amount, I would expect professionalism, follow up, and attention to detail in dealing with these bureaucratic matters, of which the dealer should be an expert, not me. None of these basic necessities were provided by Kendall Automotive or Porsche Bend staff. I am out time (lots), money (a bit), and frustration (in spades) in purchasing my Porsche from Porsche Bend. Kendall Auto is now on my "never again" list. I wish I would of seen the other reviews of similar issues before purchasing my car from them. Let this serve as your warning. Take your money elsewhere when considering your next Porsche purchase, I know I will. More

Consistently great experiences I have purchased 5 Porsche’s and 7 BMW’s from this dealership and despite living just outside of Seattle, I will be flying to Bend for a 911 purchase I have purchased 5 Porsche’s and 7 BMW’s from this dealership and despite living just outside of Seattle, I will be flying to Bend for a 911 purchase next weekend. I have had stellar experiences with Chris, Rob and Jim. The parts, service and sales departments have always treated me well and have provided the best experience possible. More

Great experience at Porshe/ Bend We had a great experience buying our new car. Everyone we worked with was very helpful and professional. We will be back when the Taycan is available! We had a great experience buying our new car. Everyone we worked with was very helpful and professional. We will be back when the Taycan is available!! More

Absolute Pleasure Dealing with the Service Dept. at Kendall Porsche of Bend has been an absolute pleasure. When walking through the door I’ve always been greeted by n Dealing with the Service Dept. at Kendall Porsche of Bend has been an absolute pleasure. When walking through the door I’ve always been greeted by name and a smile. Will not take my car elsewhere for service. Have always been treated with the utmost sincerity and respect! I enjoy just hanging out and having a cup of coffee!(and sometimes donuts). Thank you to all the Service and Parts employees! Thank you to Kendall Porsche of Bend!! More

Great Service I have purchased two used and one new Porsche from this dealership and have always had great service. Staff has routinely gone out of their way to be I have purchased two used and one new Porsche from this dealership and have always had great service. Staff has routinely gone out of their way to be helpful. Has everything been perfect? No, but the dealership has been very accommodating. I bought a new Macan that was recalled for a switch ON THE DAY BEFORE I WAS TO TAKE DELIVERY! The car could not legally be transferred to me with the outstanding recall, which the dealership carefully explained, asking me if there was anything they could do to make what was obviously not my preferred experience any better. They stored the car inside until they could get the part, and kept me thoroughly informed about progress as we waited. The problem was outside of the dealer's control and it actually made me respect them more for taking ownership of the issue. Thanx to everyone at the dealership, especially Jessica, Mike, Steven, Heidi, Jake, Rob, Brian and Garrick. More