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Kendall Toyota

Miami, FL

Overview
Reviews
4.2
1,213 Reviews
Call Dealership (888) 852-6604
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10943 South Dixie Hwy

Miami, FL

33156

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Showing 1,213 reviews

June 11, 2024

Purchased a used car that ended up having an immediate problem. No support from dealer and no response to multiple emails. Even emailed the General Manager with absolutely no response. They were happy More

by Adiletti Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evelyn Chatel - General Manager
Report | Print
Jun 13, 2024 -

Kendall Toyota responded

We're truly sorry to hear about your experience. This isn't the level of service we strive for and we apologize for any inconvenience caused. We will reach out directly from our +1 (305) 665-6581 contact number so we can address this issue promptly. Thank you.

Helpful
June 01, 2024

This has been the worst service I have ever received at a car dealership, I really feel very upset with the service. More

by Ruben Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ony
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Jun 05, 2024 -

Kendall Toyota responded

Ruben, we're truly sorry to hear about your experience. We strive for excellent service and it's clear we fell short this time. Please reach out to +1 (305) 665-6581 so we can address your concerns directly. Thank you.

Helpful
May 10, 2024

They call black customers xxxxxx. They call black customers xxxxxx. They call black customers xxxxxx More

by dex8467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine
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Helpful
April 29, 2024

Great service and attention to detail. Juan Carlos Minaya took care of my vehicle needs . More

by mikemartijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Minaya
Report | Print
Apr 30, 2024 -

Kendall Toyota responded

Juan Carlos and the team are honored to receive your support, Mike. Thank you! - Kendall Toyota Team

Helpful
April 28, 2024

Everyone was polite and efficient I like the video of their tests. They didn’t push me to buy new brakes. Facility is clean and a quiet place to wait. More

by Betsbenz 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? He was very nice and patient
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Apr 29, 2024 -

Kendall Toyota responded

We're glad to know you had a positive experience at Kendall Toyota. Our team always aims for efficiency and transparency without any pressure. Thanks for your feedback!

Helpful
April 27, 2024

Great service by Juan Carlos Minaya. I will be back on Saturday for additional services on my Corolla. More

by mikemartijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Minaya
Report | Print
Apr 29, 2024 -

Kendall Toyota responded

Mike, we're glad to know Juan Carlos provided great service at Kendall Toyota. We look forward to seeing you on Saturday for your Corolla's additional services!

Helpful
April 25, 2024

great customer service but dealership prices are way too much I need to get other things done on my car and the price that the dealer gives me is way too much More

by jasonpsingh1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronne
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Apr 26, 2024 -

Kendall Toyota responded

Jason, we appreciate your feedback about our customer service at Kendall Toyota. We understand that dealership prices can seem high and are always working to provide the best value for our customers. Please don't hesitate to reach out if you have any further concerns or questions!

Helpful
April 22, 2024

Buen trabajo y servicio para ser sabado la espera no fue tanto tiempo me atendio Julio Rodriguez buen trabajo More

by sotoloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Rodriguez
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Apr 22, 2024 -

Kendall Toyota responded

Gracias por sus palabras amables sobre nuestro servicio en Kendall Toyota. Nos alegra saber que Julio le atendió de manera eficiente y satisfactoria. Esperamos verle pronto!

Helpful
April 22, 2024

Good dealership ,i came in for service my advisor was friendly and helpful,the cashiers not friendly at all ,the cleaning crew does a good job,place is clean .I did not have appointment and they were abl More

by adrianaeric96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
edwin
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Apr 24, 2024 -

Kendall Toyota responded

Adriana, we appreciate your feedback about Kendall Toyota. It's great to know our team was able to assist you even without an appointment and that the cleanliness of our place met your expectations. We'll share your comments internally as we work to improve. We hope to serve you again down the road!

Helpful
April 17, 2024

Went in for service 4/17/2024 maintenance service. Staff was great and I was out in 1 hour. Love Kendall Toyota! More

by Yamlop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rotondi
Report | Print
Apr 18, 2024 -

Kendall Toyota responded

It's great to know you had a positive experience with our staff and service at Kendall Toyota. We appreciate your feedback and look forward to seeing you again!

Helpful
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