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Kendall Toyota

Miami, FL

Overview
Reviews
4.2
1,211 Reviews
Call Dealership (888) 852-6604
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10943 South Dixie Hwy

Miami, FL

33156

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Showing 1,211 reviews

April 29, 2024

Great service and attention to detail. Juan Carlos Minaya took care of my vehicle needs . More

by mikemartijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Minaya
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Apr 30, 2024 -

Kendall Toyota responded

Juan Carlos and the team are honored to receive your support, Mike. Thank you! - Kendall Toyota Team

Helpful
April 28, 2024

Everyone was polite and efficient I like the video of their tests. They didn’t push me to buy new brakes. Facility is clean and a quiet place to wait. More

by Betsbenz 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? He was very nice and patient
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Apr 29, 2024 -

Kendall Toyota responded

We're glad to know you had a positive experience at Kendall Toyota. Our team always aims for efficiency and transparency without any pressure. Thanks for your feedback!

Helpful
April 27, 2024

Great service by Juan Carlos Minaya. I will be back on Saturday for additional services on my Corolla. More

by mikemartijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Minaya
Report | Print
Apr 29, 2024 -

Kendall Toyota responded

Mike, we're glad to know Juan Carlos provided great service at Kendall Toyota. We look forward to seeing you on Saturday for your Corolla's additional services!

Helpful
April 25, 2024

great customer service but dealership prices are way too much I need to get other things done on my car and the price that the dealer gives me is way too much More

by jasonpsingh1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronne
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Apr 26, 2024 -

Kendall Toyota responded

Jason, we appreciate your feedback about our customer service at Kendall Toyota. We understand that dealership prices can seem high and are always working to provide the best value for our customers. Please don't hesitate to reach out if you have any further concerns or questions!

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April 22, 2024

Buen trabajo y servicio para ser sabado la espera no fue tanto tiempo me atendio Julio Rodriguez buen trabajo More

by sotoloa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Rodriguez
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Apr 22, 2024 -

Kendall Toyota responded

Gracias por sus palabras amables sobre nuestro servicio en Kendall Toyota. Nos alegra saber que Julio le atendió de manera eficiente y satisfactoria. Esperamos verle pronto!

Helpful
April 22, 2024

Good dealership ,i came in for service my advisor was friendly and helpful,the cashiers not friendly at all ,the cleaning crew does a good job,place is clean .I did not have appointment and they were abl More

by adrianaeric96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
edwin
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Apr 24, 2024 -

Kendall Toyota responded

Adriana, we appreciate your feedback about Kendall Toyota. It's great to know our team was able to assist you even without an appointment and that the cleanliness of our place met your expectations. We'll share your comments internally as we work to improve. We hope to serve you again down the road!

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April 17, 2024

Went in for service 4/17/2024 maintenance service. Staff was great and I was out in 1 hour. Love Kendall Toyota! More

by Yamlop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rotondi
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Apr 18, 2024 -

Kendall Toyota responded

It's great to know you had a positive experience with our staff and service at Kendall Toyota. We appreciate your feedback and look forward to seeing you again!

Helpful
April 13, 2024

Prompt and efficient service every time I visit. I will continue to bring my car here for service More

by rcabrera1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Minaya
Report | Print
Apr 15, 2024 -

Kendall Toyota responded

We are glad to hear that our team provided excellent service. Thanks for choosing Kendall Toyota!

Helpful
April 07, 2024

Another excellent service experience with my service advisor, Ronnie Jones. He always provides a timely and excellent service experience. More

by ftflaot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Jones
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Apr 08, 2024 -

Kendall Toyota responded

We're glad to know that you had another excellent service experience with Ronnie at Kendall Toyota! We appreciate your feedback and look forward to assisting you again in the future!

Helpful
March 30, 2024

My experience at Kendall Toyota was a nightmare. Despite purchasing the car without any fuss, they sold me a lemon with a bad battery and multiple other issues. Their promise to paint and touch up t More

by jalove313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Apr 01, 2024 -

Kendall Toyota responded

We're really sorry to read about your experience. We strive for customer satisfaction, and it's clear we missed the mark here. Selling a vehicle with issues is not our standard, nor is providing subpar paint jobs or repair offers that don't cover costs. We'd like to personally look into this matter further; please reach out at +1 (305) 665-6581 at your earliest convenience so we can discuss how best to rectify this situation for you. Thank you.

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